This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is a follow up from complaint #11228752 regarding the ac issues on Chevy &GMC pickups from 2014 thru 2017 year models. From research I did 98% of the failures was the condenser which also includes the transmission oil cooler. My condenser failed on the drivers side first 3 tubes below the transmission oil cooler as did my friends 2016 Sierra and another friend's 2016 Texas edition Sierra. Same failure same location and between 60 & 75K. Repaired mine myself & my warranty paid me back for new condenser ($219) but not the freon or my labor. There's most definitely an issue on this part and saw no visible difference in the old/ new piece other than a 6'X 6' square of aluminum type flex pad in the upper left corner on driver's side. Similar to the 2018 models not affected by this problem.
Severe vibration between 65 and 80 mph. Driver must stay below 65mph. That's dangerous on a interstate highway. Dealer unable to repair. Driveshaft specialist Inc. Tampa fl, told me drive shaft is defective, the material is too thin and it must be replaced, with a new one of better quality ( thicker metal) cost is 600. To 800. Usd. This truck has only 32,000. Miles seems to have started around 25,000 miles.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that at low speeds the transmission malfunctions, failing to shift gears when the accelerator pedal was being depressed. The contact stated that the vehicle stalled and was hit by another vehicle. Th ce contact stated was taking the vehicle to a local dealer for diagnoses. The contact tried to call the manufacturer but could not get through a live person. The contact researched on line and found there were issues with debris in the transmission of Chevrolet trucks. The failure mileage was 46,300.
Our 2015 Silverado 1500 has stuttering/ hesitation when accelerating, when turning on to a street you can not get up to speed quick enough it acts like there is something hold it back. We have replaced the spark plug and wire and all the coil packs. The voltage meter on the truck keep fluctuating so we replaced the alternator and the battery and that did nothing and kept fluctuating so we got another alternator and another and another and another.. so 5 alternators later and still no fix. But the hard shifting is the main concern. Because when you are driving trying to get into another lane the truck with just start hesitating and jerking until it launches into gear. 1st gear going into 2nd gear the truck will shift extremely hard and 2nd going into 3rd feels like you are galloping until it finally engages. The computer has been replaced and reprogrammed with all updates by and ase certified mechanic. Also did a transmission fluid flush and changed. No service light. Just baffled with all these complaints about transmission why nothing is down. It is a serious safety issue.
Rpms were rising above 6,000 without any power. Randomly while on highway, truck only had 112,000 miles on it and had to have a new transmission put in. And has had many other issues such as the lifters closing while on the highway and brake issues. The worst model truck ever made.
- Hampstead, NC, USA
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Our 2015 Chevrolet Silverado 1500 Z71 had transmission issues at 38,000 miles and the vehicle had only 84 miles when it was purchased. The transmission would not shift out of first gear and the check engine light was on. I could only drive about 70 mph on the interstate and it felt like I was pushing the engine. This was while returning the truck to the dealership where we purchased it. We are disappointed with the performance of a vehicle we paid good money on. The vehicle is currently at the dealership and is line with 15 other vehicles with transmission problems. This is not what I thought Chevrolet GM was about with the production of their vehicles.
The contact owns a 2015 Chevrolet Silverado 1500. While driving approximately 25-35 mph with the transmission in third gear, the vehicle decelerated independently. The contact stated that the vehicle shifted into neutral independently while the rpms revved to 4,000. The contact stated that the vehicle shifted independently back in gear and he was able to briefly drive the vehicle before the failure recurred. Lindsay Chevrolet (located at 15605 jefferson davis highway, woodbridge, va 22191, 703-832-4837) was called and informed of the failure. The contact was also informed by the dealer that the failure was possibly due to the failure listed in NHTSA campaign number: 14V374000 (power train); however, the vehicle had already received the one time free repair. The contact was referred to NHTSA for assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 1150,000.
Truck with just under 34,000 miles would not disengage from four wheel drive. The vehicle was turned off with the transfer case selector in automatic four wheel drive. After it was turned off and before it was restarted, the transfer case went into full time four wheel drive, the truck had an audible noise from transfer case when it was in motion and the transfer case would not change when moving the four wheel drive selector switch. Condition caused drive-ability problems. The correction was to reprogram and set-up the transfer case module which was not covered by Chevrolet even after the servicing dealer asked them for assistance. Since there was an available fix offered by GM with a software update, software programs do not change without intervention and the condition results in drive-ability concerns, I believe these vehicles should be recalled to pro-actively prevent the issue experienced and not wait until the consumer has an issue and then have the customer pay for the repair.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 45-60 mph, the vehicle vibrated, shook, and struggled to accelerate. There were no warning indicators illuminated. The vehicle was taken to flow GM auto center of winston-salem (1400 S stratford rd, winston-salem, nc 27103, (336) 937-9049), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 38,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 30 mph, the vehicle jerked and failed to switch gears. There were no warning indicators illuminated. The vehicle was taken to beck and masten Buick GMC South (12820 gulf fwy, houston, tx 77034, (713) 396-3510) where it was diagnosed that the transmission code required an update. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 34,000.
Trucks shakes and vibrates at speeds over 65mph. Shakes are so bad it feels as though the wheels are coming loose. Tired have been rebalanced. Replaced. New rims. No solution.
When in motion harsh shifting between gears, sometimes so violent it feels like another car hit me. When accelerating the transmission seems to search for gears, and is sluggish for a high horsepower vehicle. Concerning when trying to accelerate in traffic, transmission hesitates and does not immediately apply power. Had transmission serviced 5 months ago due to shudder and shake between 20-35mph. Transmission fluid flush helped for a few months, but shudder is returning as well.
Bad lifter causes engine failure at 100,006 miles. Engine had to be replaced. Transmission has extremely hard shifts from park to reverse, and slips between 5th and 6th. Doesn't throw any codes so dealer says it's fine.but it's obviously ruining itself. Reading all these transmissions complaints I can't believe it's not recalled
Transmission experiences a shudder that cycles every 3 seconds. The torque converter had been replaced but after 45000 miles it has returned. Dealer has recommended a new type of transmission fluid replacement. Also had a afm lifter that collapsed and was replaced.
Transmission always shifted hard and finally stopped shifting at all while in motion (backing out of our driveway). Despite taking it a Chevy dealership for 3 years for maintenance, we were never told their was a known issue. When the transmission failed, we took it back to the Chevy dealership and only when we took it to a transmission shop to get a second opinion were we told this was a known factory defect on several GM models. We ended up having to have the transmission rebuilt along with the rear end to the tune of over $5,000. Lemon law does not hold up because we did not have any work done under the warranty (which only covered the first year).
The truck and transmission shift very hard, slip or can't find its home. The problem is the worst between park and reverse, and 1st and 2nd gear around 20mph. I have taken it in multiple times times and told everything is operating to spec. One time I was told they were waiting for guidance from GM, but then forgot about that, and said everything is fine.
When placing the truck in reverse or drive the transmission does not immediately engage. I purchased this truck new and have had two replacement transmissions for this and other issues. Dealer service department said that General Motors calls this delayed engagement. Dealer also stated that there is a bulletin stating they will no longer replace transmissions for delayed engagement. This is unsafe when the vehicle is placed in gear and the accelerator is pressed to get the vehicle to move and it does not move for several seconds and the accelerator is pressed harder to get the vehicle to move but suddenly the vehicle transmission will engage and the vehicle will lunge and unexpected distance. This situation occurs more often when the truck is sitting overnight but can happen other times also. I am familiar with the situation and usually remember to not accelerate and wait an extended time for engagement.
Our transmission is slipping I took it to the dealership and had them drive it they said they were aware of the situation and said they would document the problem that GM is working on a recall notice but it would be January 2019 before anything can be done our truck is now down and we can't wait til January to get the recall notice to get it fixed we depend on this vehicle everyday to go to work now we're down one vehicle the dealership is not trying to help us get our vehicle fixed or replaced without the recall notice. They have several vehicles with the same problem sitting at there dealership 2015-2017 Silverado trucks
A deafening buffeting noise and vibration makes it impossible to concentrate on the road. Radio won't drown out the noise. Ear aches, head aches etc. Please help!
Fuel injectors causing cylinder misfire - this issue can be very hazardous to the safety of driver and others. First noticed on highway going straight. Then again next morning, vehicle would not start. The date occurred is not exact, but close.
A D V E R T I S E M E N T S
- Flowery Branch, GA, USA