This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received the recall notice and then the special warranty notice, fall of 2019. I took my vehicle, which was experiencing the braking issues described in both notices, to Nereson Automotive in Detroit Lakes, MN. I did call ahead & had an appointment and informed them of the letters and the problems both on the phone and in person when dropping the vehicle off for repairs. After they called me and told me they made all the repairs and had the vehicle in good working order again, I picked up my 2015 Chevy Silverado High Country (approximately 107,000 miles) and while still on the lot I experienced the same braking issues. At that point I just figured it was something that I would have to deal with. After almost 5 years of dealing with the intermittent annoyance, I started doing some research on how to fix it myself and came across a mechanics instruction on how the recall and special warranty was supposed to be performed. I called them back and scheduled another appointment pointing out they were supposed to replace the vacuum pump in 2019 and I informed them (Ty) the radio and DIC on my truck would randomly change menus and stations and wanted them to reflash the computer system (which they did not do, and also charged me over $150 for a bogus diagnostic fee afterward). After I dropped my truck off for repair (again) (approximately 158,000 miles) I received a call and they said the special warranty is expired because I was approximately 8,000 miles over the extension. I informed them I had brought them the truck in 2019 to have the issue fixed and they did not fix it under warranty at that point. They said there was nothing they could do to help fix this important SAFETY RECALL. Now, I have complete brake assist failure and a dealer that seems to be ignoring the recalls and cutting corners. I called GM Customer Service and they said I have to work it out with the independently owned dealer. I called back yesterday (XXX) and they still refuse to fix the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Vehicle shuts off when stopping. Everything goes dead. It will eventually start again, but very annoying. What happens when it shuts off going down the highway? No power steering or power brakes, that's what!
The trailer braking system keeps chiming and going on and off ever 1-2 sec. Detracting and over rides all other information on screen. Including speed. Has been happening for months and now consistently.
At 10mph to 30mph every other week I will get a sudden brake lock up and release for a split second. There are no codes that get thrown, it is very dangerous... being a disabled veteran, I did check is it says all my recalls have been done but I don't think they were done right.
While in a drive thru moving up slowly to the next spot brakes became hard and had to put a lot of force on the brakes to make vehicle slow down and stop. I thought I was going to hit the car in front of me but luckily stopped within a few inches. Took it in to get serviced and mechanic said brake system checked out to be good. That was 2 years ago. This last week I was backing in a boat in the water and the brakes became hard to push and was not slowing the vehicle down. I had to put on the emergency parking brake in order not to go in the lake with the truck. It was a very scary situation with my small nephews in the back seat. I was able to drive the truck back 10 homes from Canada. This appears to be a requiring issue from complaints on this make and model of truck.
Truck has issues breaking at very low speeds such as drive thrus ect. Zero issues at driving speeds. I see there is a recall for this issue on silverados between 2014 and I believe 2018 that had to do with a vacuum pump or similar issue that caused breaking issues at low speeds. For some reason my truck is not included in this recall but is having the same issues.
Mi camión está marcando un problema de servicio del sistema de freno de remolque y amanece con la batería baja y cuando voy conduciendo la mayoría de tiempo se pone muy duro el pedal del freno y hace un ruido muy raro cuando freno y también cuando acelero truena cómo si trajera un Fierro suelto en el motor
Braking system has been a problem for a long time. The vehicle was taken to a local repair shop. There the mechanics replaced the front brake pads and rear brake pads. We continued to have problems with the vehicle. We were not aware of the recommendations till recently so we took the vehicle in to dealer. Mileage was 169201. The brakes were first inspected 6-29-22. The mileage at that time was well below your cutoff of 150,000 miles or 10 years. The dealers handling of this does seem unreasonable. This is my husbands vehicle I really dont know exactly what happened and what dates. While backing up his trailer has been a problem several dents on the side of it shows braking problems. I think $1900 is extreme to repair what your company is well aware of is a problem. Your customers should have been notified this was possible rather than leaving them to figure out where to have it checked. I hope this will convince your company to do what is right. That will determine what vehicle we will purchase next.
My 2015 Silverado was purchased new and around October 2023 the trailer brake service warning started popping up. I was concerned with pulling any sort of trailer that my safety would be at risk, and also the constant noise as a distraction. I have taken to dealer for inspection, but nothing was able to be done at the time. No other warnings or symptoms have appeared. Just the trailer brake service continually going off. Thanks.
As I was driving, the brakes got all Smashy the pedal locked and the brakes started grinding. I couldn-??t stop the truck anymore. I couldn-??t do absolutely anything I had to stop and hit a divider from a parking structure to be able to stop my truck. My truck is a 2015 Chevy Silverado, I do maintenance all the time I almost took out four cars and injured. These people along with myself. This is uncalled for something is wrong with my brakes. I took a video right after and you see on the video how the brake is just stuck it won-??t even go in or anything you hear, a marshmallow sound you feel the grinding it-??s horrible.
#1- I had my truck in a few years ago for a brake issues that they said was a computer reprogramming issue and vacuum pump. They repaired and the issue slowly came back. Now it feels as if there is little to no assist with braking and stopping distance is growing. I feel like my family is at risk if there were ever to be a time I need to brake hard or fast. Theire are no warning lamps but obvious excessive braking effort and can feel the brake rotors through the pedal. #2- Intermittently, at low speeds, pulling into parking lots and parking spaces while turning the steering wheel, electrical power cuts out, steering wheel jerks out of hand, and a dash light comes on saying "service stabilitrack". This is a huge safety issue that could certainly cause an accident. I have Googled this very common issue with my year Chevy Silverado and personally checked the grounds on the left and right under the front dash panel by each speaker and found them to be clean and tight. This leads me to believe it is something else and electrical and a huge safety problem. Only issue is that it is very random and hard to replicate. Seems to happen on hot days when I've been driving a lot. I just got off the phone with the local dealership and they are saying there are no other recalls aside from the current one for air bag issues which I just scheduled. But these other issues I feel are definitely safety manufacturer defects/issues especially being that it has been in for the brake issue once already and the steering/electrical issue is such a common thing when searching the internet.
The power assist for the brakes intermittently goes out and does not work, typically happens at low speed like when parking. The most recent time this started happening a -??brake assist-?? notification appeared on my dashboard. This is a safety concern. I see a recall for my model and year, but when I inquired was told my VIN was not covered. The existing recall number that I believe should be expanded to cover my VIN is recall number N192268490 and is also listed as NHSTA campaign numbers 19V645 and 20V603. Please look into this and expand the recall to cover my vehicle and others that should be covered for this safety defect.
When backing slowly down a ramp with a boat attached the brakes feel like they are not holding. Feels like I'm going to be in the water with the boat. In drive the brakes work just fine. Only when going down a ramp with the boat it feels like the brake is down as far as it will go and fading or out of pressure. This happened a couple times before this in June and July. Then I replaced the front brakes. First time I backed the boat in after brake change it still happened. I feel the power booster or something else is bad. It's just weird it is only in reverse at slow speeds.
A D V E R T I S E M E N T S
- Hawley, MN, USA