This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Used the remote start feature to warm up my truck (automatically turns on rear defrost). Upon entering the vehicle I could smell smoke. While driving I turned around and noticed smoke pouring from rear window. I turned off the rear defrost and the window exploded! I contacted the dealer and they claimed the recall had already been completed and they could not assist me.
Was on my way to work the morning of 11/11/23, the rear window defroster was on. I saw in the rear-view mirror smoke at the rear window. The smoke only lasted a few seconds. About 10 seconds after the smoke stopped there was a loud bang inside the truck. I looked in the rearview mirror and saw that the right-side glass in the slider had shattered. The old window is still in the vehicle. I am in the process of getting a new power sliding window and getting the money together to have it replaced. I have not taken the tuck to a Chevrolet dealer to have them inspect it. I found an article that there is a recall for the rear window defroster in Canada, recall # N192220470.
When turning on defroster heard a buzzing/hissing/sizzling sounds. Rear defroster wires extremely hot and burning smell coming from wires. GM knows about this problem but only issued a recall in Canada and I am in
My 2015 Silverado was started up remotely to warm up during an icy day. The truck had already been driven a few hours earlier. When I stepped in the truck I heard sizzling. About a minute later I smelled and saw smoke from the passenger rear seat area. I turned the truck off, but when stepping back in after investigating and moving it from the road the passenger side rear window broke. No warning was given for this to happen.
- Quitman, AR, USA
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I got something out of the driverside door of my truck and shut the door and the passengerside of the rear sliding window blew out. It was 30 degrees out.
A/C Condenser gave out causing window to fog/ same issue with all GM / TAHOE / SUBURBAN / ESCALADE. Life safety issue visibility compromised I have a 2015 Chevy Silverado with only 30k on it. This should be a mandatory recall.
The A/C is known to be defective in a 2015 Chevy Silverado and mine went out on 03/28/2021. I bought my truck new and maintenanced it well and is garage kept. There is no reason for this failure. This is a safety issue for the windows can fog up in adverse weather and hinder visibility. Chevrolet needs to own up to a baddly designed system.
Burning smell in the vehicle and all of a sudden the rear window shattered. The vehicle was in motion at the time. There is a known fault with the defroster mechanism that results in a malfunction that causes the window to shatter. Same make model and year are recalled in Canada but not the us.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at 40 mph, a grayish smoke began to enter the vehicle cab from the rear window defroster without warning. The contact immediately shut off the defroster and moments later, the rear passenger window shattered without warning. The manufacturer was notified of the failure and gave the contact a case number. The manufacturer then contacted him about ten days later and informed him that his vehicle was no longer under warranty; therefore they could not offer any assistance with the repair. The vehicle had yet to taken to a dealer or independent mechanic to be repaired. The failure mileage was approximately 63,840.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the vehicle rear window defroster system failed. In addition, the defrost system was emitting smoke. The contact stated when the auto start system automatically started the window defrost system and the contact was concern that there was a voltage noise that emitted under the electronic covers. The contact took the vehicle to axelrod Buick gmx (6603 brookpak road parma, Ohio 44129) to have a diagnostic performed. However, the dealer advised that the vehicle was not covered under the manufacturer warranty repair and the dealer was unable to diagnose the rear window failure. The manufacturer advised that the vehicle was not included in the customer satisfaction program N192265660. The vehicle was not repaired. The failure mileage was 62,200.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while operating the rear defroster, there was an abnormal odor of smoke detected. Upon opening the rear hatch, the passenger's side rear sliding window panel exploded. There were no reported injuries. The vehicle was taken to vandevere Chevrolet (490 vernon odom blvd, akron, oh 44320 van (330) 800-0230) where diagnosed the glass needed to be replaced. The vehicle was repaired. The manufacturer was contacted who referred the contact to NHTSA. The failure mileage was 127,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while depressing the rear defroster button there was abnormal clicking and hissing noise detected. There were no warning lights illuminated. The local dealer was not contacted. The manufacturer was contacted who referred contact to NHTSA. The failure mileage was 104,000.
I used my remote start, from the key fob, while I went inside the store. I came out of the store and had heavy smoke coming from the rear windows and defroster area. It smelled of a car fire. I immediately got into the truck and turned it off. I noticed the smoke dissipated and I started the truck to get home. The defroster was left off and I then started to drive out of the parking lot. Not even 30seconds later the window that had smoke coming from shattered. It is in my line of sight.
Slider rear window shatters from normal driving. Use of rear defrost and operating in winter conditions cause window to develop internal stress. Window fall in during normal use or after shutting door.
Apparently my truck already had the steering recall preformed, but I'm having the same issue still. The power steering stopped twice while driving, almost causing us to hit another vehicle. The lights will also dim almost to off while turning the steering wheel while stationary, also power steering will quick momentarily while doing this also. What do you suggest I do?
The contact owns a 2015 Chevrolet Silverado. The contact stated that upon activating the rear defroster, there was a hissing noise coming from the defroster. The contact immediately turned off the defroster. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was contacted and informed of the failure. The failure mileage was 59,000.
I turned on the rear defrost and the window spider web cracked. There is an open recall but my VIN number wasn't in the range so GM is refusing to cover it.
The contact owns a 2015 Chevrolet Silverado 15000. The contact stated while driving at 30 mph, she heard a loud popping noise coming from the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated she continued to drive to her residence. The contact stated when exiting the vehicle, she saw the rear power sliding window on the driver side cracked. The contact called her insurance company to have the window replaced. The vehicle was repaired. It was unknown if a dealer was contacted. The manufacturer had not been informed of failure. The failure mileage was 38,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the rear defroster was smoking. The contact shut off the rear defroster and contacted the manufacturer. The contact was referred to a dealer. Dean patterson automotive group (101 pleasant valley blvd, altoona, pa 16602, (814) 942-2222) stated that there was no recall and the rear window needed to be replaced. The contact called the manufacturer and was advised to go back to the dealer and have them notate the failure as a factory defect. The dealer stated that they had to get special approval. The contact removed the fuse as a precaution. The failure mileage was 88,430. The VIN was invalid. The consumer stated the dealer wouldn't fix the vehicle under the recall, which is only listed for Canada region.
A D V E R T I S E M E N T S
- Saint Ignatius, MT, USA