This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My seatbelt has locked on me a couple of times without even being on break an the foot area is extremely hot. I've took it to get serviced an it stills does it. My steering wheel an locked also I just don't drive it like I use to an I'm still paying a note on it.very frustrating.I was driving at all time these problems occurred
On 7.3.2019, I was backing into a parking space when a loud noise occurred. I got out and my truck was sitting on the ground as my front driver side tire was broke off and resting on the ground. I had the vehicle towed to the nearest Chevy dealer and was told the control arm had failed causing my tire to break off. August 8th, this happened again but on the passenger side. Thankfully this happened at my home when pulling into the driveway. I am not sure how this has not been recalled seeing as this is obviously faulty control arms on both sides of the truck. This could have been a catrastophe had I been on traveling at higher rates of speed. This is an expensive repair and is quite ridiculous seeing as the truck is not that old. I am hoping that Chevy will make this right before others with the same issue are injured. I can also provide pictures of both incidents
Constant vibration threw out the cabin of the truck at speeds of 65+. I have had 5 sets of tires and the problem has not been fixed even with tires they say will fix the issue, Michelin tires. It is said the its a frame issue and that I have to continue to bring it into the dealership to get the tires balanced every time it starts up again. Even then it still happens on a monthly basis. Why do I have to pay for GM mistakes on the build of tithe trucks? please help, this is not right of GM passing the buck onto the customer.
Takata recall- since we first purchased the unit, we have been having problems with it. It first started with with suspension and the wheels, it was doing an awful lot of shaking in the interior and also causing the tires to ware out quicker. Now the airbags are not functioning correctly, we keep getting messages on the dash to service the problems but we I take it to the dealership they keep saying nothing is wrong and to not worry about it, but I am a mother of 2 small children and I am worried.
Today I purchased a new set of truck tires at dave stern tire located in paterson, New Jersey.near completion the service manager informed me that one of my lug nuts split/cracked on one side, the caster cover on the lug nut came off.I observed that like has happened to my 2006 Chrysler 300 the same thing and problem-there is a safety hazard that the lug nuts can crack and come off while driving. All of those lug nuts sheered off and or rounded and costed me money to replace all of them. On my Chrysler, like now my Chevy Silverado I have to go to a certified dealer to purchase all new ones, these lug nuts cannot be purchased in a automotive store due to the certain tappered end to fit securely to keep the wheel on, in closeing this is a dealer defect and new lug nuts- are need to replace the casted covered/and lug nuts that was original equipment when this truck was purchased from dealer originally.this is a safety hazard waiting to happen.
Purchased a new 2014 off the lot with 7 miles and we have had nothing but trouble with this truck. From air bag sensors going out and the dealer refusing to cover this to the seat being replaced. The rear went out and had to be replaced. The ac has been replaced twice. Both times called Chevy asking for help and was denied assistance. Seatbelt issues. Computer screen issues. Tire senor issues rattling in the dashboard. I will never own another Chevrolet product again. This is the primary vehicle my husband drives to work and back home. This truck is only 3 years old and we have actually think we have a defective product and Chevy doesn't seem to wanna help us. I hate to write the monthly note out each month paying for something that's always breaking down. I will never own another Chevrolet product.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at any speed, the vehicle vibrated uncontrollably without warning. The vehicle was taken to the dealer. The dealer diagnosed that the tires required to be rotated. The tires were rotated however, the failure recurred continuously. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,400.
Vibration issues at different speeds between 70 to 80 mph on the highway. I had my wheels and tires rebalanced many times. Still have issues on been checked.
Vibration at hwy speeds, tires rebalanced rotated and balanced at three different places including dealer twice. All places say tires R bad but will not help in replacing them unless I buy other tires. They only have 15,000 miles on them. I feel Goodyear should replace these tires.
Between the road speeds of 45-65 mph the vehicle vibrates the front end shakes the vehicle does it in any road condition and weather the vehicle has been to the dealer twice and tires balanced and rotated 3 time to no avail
The vehicle has an established, measureable and documented vibration problem that randomly increases & decreases in applitude & frequency at all speeds. GM is unable to resolve after 12 dealer attempts to address, including multiple sets of tires, rear differential, drive shafts and shock absorbers all failing to resolve the issue. GM stated vibration is inherent to the design and no further action needed or will be taken ever for vibration, regardless of circumstance. Such a vibration is a significant safety defect because it is essentially like cutting wires to warning tell-tales by removing a driver's ability to discern tire/suspension/powertrain/steering problems that can only be identified by feeling a vibration (such as a loose wheel or damaged suspsension components) prior to a catastrophic event, especially at high speeds. Not only for the vehicle occupants, but also for any road user when it results in the driver loosing control of the vehicle. GM's own attempts to fix the vehicle with the list of parts above irrefutably supports the inability for a driver to identify the source of a vibration. If experienced technicians and subsequent corporate engineers cannot recognize the vibration as being different from wheels, suspension, powertrain; then a normal driver will have no such warnings available should a potentially catastrophic safety issue be present. Further, since GM refuses to address any further vibration issues with this vehcile, it is like have a airbag warning tell-tale continuously illuminated whether or not a problem exists & GM stating to just live with it. In other words, if I get a loose wheel, I guess GM figures I will know it when it falls off. In addition, to safety defect described above, the vibration is an extreme source of driver distraction & driver rage as attempts are made to produce and/or reduce the vibration while driving.
The contact owns a 2014 Chevrolet Silverado. While driving at approximately 35 mph, the contact heard an abnormal noise coming from the front wheels. The contact stated that this was a recurring failure. The vehicle was taken to the dealer for diagnostic testing. The technician stated that it could be the tires. The manufacturer was not notified of the failure. The approximate failure mileage was 6.
The contact owns a 2014 Chevrolet Silverado. While driving at approximately 65 mph, the vehicle shook violently without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the driveshaft failed and the tires needed to be replaced. In addition, the drive line needed to be aligned. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 600.
The drivers side front tire alerted it was low on air. Stopped and checked air pressure but it was ok. I returned home and the next morning the drivers side rear tire was flat. Swapped the tire with the spare and took it to the dealer. The air pressure display on the truck is reversed. The indicator for the front tire is showing the rear tire. The rear tire is showing the pressure for the front tire. They are fixing it now, not sure of the trouble yet.
I purchased my 2014 Chevrolet Silverado on 7/11/14. On the way home I called the dealer to tell them that it had a bad vibration when driving at highway speeds. The first repair was attempted on 7/25/14 with 1207 miles. I have had the truck back at least 8 times for a repair. The dealer has replace tires. They have balanced the tires at least 6 times that I know about. They have replaced the drive shaft. The have replace the ring gear and pinion. Replaced the entire differential ( they swapped it from another new truck) they have repositioned the motor mounts. Now they are wanting to replace the rear differential again. I have been patient with them trying to let them fix the concern. They have a General Motors service engineer involved and he has several parts ordered for it. The dealership had talked to their factory rep and at one time they talked about GM buying the truck back and getting me another truck. I don't feel the truck I have is safe. It has had the wheels off more times than I would have rotated my tires in 150000 miles.
A D V E R T I S E M E N T S
- Mobile, AL, USA