This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall- since we first purchased the unit, we have been having problems with it. It first started with with suspension and the wheels, it was doing an awful lot of shaking in the interior and also causing the tires to ware out quicker. Now the airbags are not functioning correctly, we keep getting messages on the dash to service the problems but we I take it to the dealership they keep saying nothing is wrong and to not worry about it, but I am a mother of 2 small children and I am worried.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle vibrated when driving above 70 mph. The failure began in October of 2014. The vehicle was taken to the dealer (jim norton Chevrolet in broken arrow, Oklahoma, 918-615-2996) on several occasions, but they were not able to replicate the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 1,250.
The contact owns a 2014 Chevrolet Silverado 1500. While driving between 45 to 70 mph, the vehicle vibrated severely. The dealer diagnosed that the U joints needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was then taken to an independent mechanic where the cause of the failure was undetermined. The manufacturer was notified of the failure. The approximate failure mileage was 12,970.
2014 Chevrolet Silverado. Consumer writes in regards to unsatisfactory repair work on recall 16V-208 created another hazardous situation- foreign objects can fall into the gap and jam the seat belt mechanism.
When backup it sound like something is loose in the rear end. The local mechanic shop corrected the problem by lubricating the spring leafs. Indicated there may be some sort of padding between leafs that may be missing. Lubrication solved problem for awhile. Noise is back again.
Vehicle vibrates at highway speeds, to the point that it does not feel safe. It is especially strong at approximately 74 mph. I have taken it to my Chevrolet dealer four times and the problem is not resolved. The dealer replaced all four tires, match balanced the tires three times, and turned the brake rotors. The service manager informed me that the vibration is due to the new suspension design. I found a GM bulletin, #pi1354C, that outlines a specific procedure to diagnose the issue. However, the dealer did not follow it.
Dealer states that parts for two critical recalls on our 2014 Chevrolet Silverado will takes months to receive before an appointment can be made repair. Our vehicle was purchased specifically for towing our travel trailer. The two recalls involve rear braking system and two hitch weld breakage causing the trailer to break away from the vehicle. What is the resolution to have dealers provided in a timely manner the parts necessary to complete repairs. We cannot use our vehicle for months now due to these issues?
Between the road speeds of 45-65 mph the vehicle vibrates the front end shakes the vehicle does it in any road condition and weather the vehicle has been to the dealer twice and tires balanced and rotated 3 time to no avail
The vehicle has an established, measureable and documented vibration problem that randomly increases & decreases in applitude & frequency at all speeds. GM is unable to resolve after 12 dealer attempts to address, including multiple sets of tires, rear differential, drive shafts and shock absorbers all failing to resolve the issue. GM stated vibration is inherent to the design and no further action needed or will be taken ever for vibration, regardless of circumstance. Such a vibration is a significant safety defect because it is essentially like cutting wires to warning tell-tales by removing a driver's ability to discern tire/suspension/powertrain/steering problems that can only be identified by feeling a vibration (such as a loose wheel or damaged suspsension components) prior to a catastrophic event, especially at high speeds. Not only for the vehicle occupants, but also for any road user when it results in the driver loosing control of the vehicle. GM's own attempts to fix the vehicle with the list of parts above irrefutably supports the inability for a driver to identify the source of a vibration. If experienced technicians and subsequent corporate engineers cannot recognize the vibration as being different from wheels, suspension, powertrain; then a normal driver will have no such warnings available should a potentially catastrophic safety issue be present. Further, since GM refuses to address any further vibration issues with this vehcile, it is like have a airbag warning tell-tale continuously illuminated whether or not a problem exists & GM stating to just live with it. In other words, if I get a loose wheel, I guess GM figures I will know it when it falls off. In addition, to safety defect described above, the vibration is an extreme source of driver distraction & driver rage as attempts are made to produce and/or reduce the vibration while driving.
When turning my truck left or right, there is a clunking/popping noise coming from under the truck (maybe from the front end). Chevy dealership in portland, tx confirmed the noise but could not find the origin of the noise. So the service manager stopped work and said that they were chasing a "ghost". so I spoke with the owner and he did nothing to help me and advice me to take my truck to another dealer for repair. This problem and many others have been occurring so I am not buying another Chevy in my life, thanks GM for producing another screwed up vehicle.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 80 mph, the vehicle vibrated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.
2014 Silverado shakes at various speeds. Has been a problem since the date of purchase and have been told by the dealership that there was nothing they could do to fix it. There have been complaints of this happening on the vehicle dating back to Oct. 2013, GM has been aware that the vehicle shakes and that has not been a recall issued. Dealerships are still selling the truck knowing that there has been numerous problems reported.
When driving truck on interstate I notice a vibration in the front steering and wheels once the truck goes over 65 miles per hour. This was doing it just after 1000 miles.. when the rotated tires when truck was serviced. The issue is still there
Since about 15000-18000 miles this truck vibrates at most speeds, most noticeable at 65 mph and over. It is at the dealer for the second time. The first time all they did was balance the tires, but the problem didn't go away. The dealer is still scratching their heads on this. The loaner 2015 I have is worse and vibrates at all speeds.....
I purchased the 2014 Chevy Silverado crew cab lt Texas edition from reliable Chevrolet in richardson, tx. Immediately after purchasing without a test drive it noticed that there was a vibration, steering problem, and scratches on the bed.. because it was a demo of was told by the new car salesman that they had made sure the vehicle was inspected and that the scratches were superficial and it's a demo so that's how it is. I spoke with the business manager and they put a spay in bed liner to fix the scratches and did a balance on the tire. I picked the truck up and the steering and vibration problems were still there. It went back into the shop again and they couldn't duplicate any problems. The steering is almost impossible to keep in a straight line it swerves as if the truck had a few drinks. I told them it don't feel safe driving it and I'm afraid I'm going to hit someone. I will not drive in the middle lanes. I have to drive on either far left or right lanes to allow for swerving. I complained to GM.. got excited because they sent me to another dealership and same thing happened.. went for a test drive.. they felt something wrong but mechanics can't "duplicate" the problem. They said they test drove it again but in don't see how when the roads were iced over. I called GM again and I'm at a new dealership they test drove it with me and headed a new popping noise when the wheels is turned and felt steering and suspension issue. They kept the truck but once again not able to duplicate. I've had a few loaners and none of them drive like mine. The truck has also had problems with ac and whiny noise in engine. I'm was supposed to pick up the truck today but I complained and they were going to test drive it again. They don't factor in the time and inconvenience of having to take off work plus gas and miles in trying to get this fixed. Not happy with this truck.
A D V E R T I S E M E N T S
- Mannford, OK, USA