This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle prior to the vehicle losing power steering assist functionality. The vehicle was taken to the dealer where it was diagnosed with rack and pinion and electric power steering motor failure. The dealer informed the contact that the rack and pinion and electric power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 139,000.
The contact owns a 2014 Chevrolet Silverado 1500. While pulling out of a driveway, the steering wheel lost power without warning. The vehicle was taken to the sun Chevrolet dealer (2939 Washington rd, mcmurray, pa 15317, 724-655-4331) where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was made aware of the failure and offered to cover sixty percent of the repair cost. The vehicle was not repaired. The failure mileage was approximately 45,000.
- Pittsburgh, PA, USA
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- Fort Mill, SC, USA