The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while his daughter was driving at an undisclosed speed, the power steering failed to operate as needed. The steering wheel became difficult to maneuver. The contact was unaware if any warning lights were illuminated. The contact then stated that the following day, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the EPS module software needed to be updated. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 110,000.

- Spicer, MN, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle prior to the vehicle losing power steering assist functionality. The vehicle was taken to the dealer where it was diagnosed with rack and pinion and electric power steering motor failure. The dealer informed the contact that the rack and pinion and electric power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 139,000.

- Fort Mill, SC, USA

DURING LOW SPEED TURNING THE VEHICLE LOSES POWER STEERING, THE AC POWERS OFF AND ON, THE STABLITRAC WARNING BLINKS ON AND OFF AND THE RADIO CYCLES ON AND OFF. this is a known recall for 2014 chevy silverados however gm says it was repaired before i bout my truck 3 years ago and wont cover it to be repaired again This has happened multiple times in the last 2 weeks and is increasing in frequency

- Queen Creek, AZ, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at an unknown speed, the steering wheel seized. There were no warning indicators illuminated during the failure. The vehicle was taken to the dealer (rotolo Chevrolet, 16666 S highland ave, fontana, ca 92336) and the contact was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 17V414000 (steering), but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 122,000. The VIN was not available.

- San Bernardino, CA, USA