This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2014 Chevy Silverado that just got a broken seatbelt driver side tension rod. This was serviced in 2016 due recall and closed with just a plate put in place. Now because the rod may have been compromise it finally gave out and the tension rod completely snapped off and my seatbelt is broken and unsafe. I called dealer that performed repair said they couldn-??t do anything I called gm/chevy and said it-??s normal wear and tear that doesn-??t seam correct to me. There-??s an issue with it and it shouldn-??t snap off while driving I shouldn-??t have to pay out of pocket for a know defect that was not properly corrected and was just preformed a quick fix that didn-??t solve the issue.
Seat belt anchor broke replaced under warranty but replaced with same defective parts and broke again. Dealer refused to repair without payment of $160. Fan belt for air pump brakes you have no brakes to stop truck. A/C condenser defective from factory leaks at seams burns out compressor. GM refuses to recall and dealer charges $1800 to repair. I've repaired all these problems on my own except for seat belt anchor
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle in front of the contact made a sudden stop, causing the contact to desperately press on the brake pedal and the vehicle came to a complete stop. The front driver-??s side seat belt tensioner cable separated causing the contact to launch forward. The dealer was contact and stated that the vehicle was already repaired under NHTSA Campaign Number: 16V209000 (Seat Belts). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 210,000.
Seat belt tensioner cable broke, N212330040 is a current recall for the same problem, reached out to local dealer and gm customer care about my vehicle. They stated that my vehicle was not affected by that recall. Can send pictures is necessary.
- Colton, SD, USA
Search CarComplaints.com for these popular complaint phrases...
I was buckling my seatbelt and the cable connecting the lap belt end to the seat base broke. The failure was at the top end of the cable where the cable is swedged into a bracket. From my inspection of the cable, it looked like a fatigue type failure of the cable at the point the flexure was stopped by the end connection.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the driver-??s side front seat belt tensioner cable failed to operate as designed and detached. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number: 16V209000 (Seat Belts). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 72,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while parked, the front passenger's side seat belt failed to unlatch. The contact stated that the air bag warning light was illuminated. The vehicle was taken to palmetto Chevrolet co., Inc (1122 4th ave, conway, SC 29526) where it was diagnosed and the contact was informed that the front driver's and passenger's side seat belts needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that a second vehicle crashed into the rear end of the vehicle and the driver's side seat belt had malfunctioned. The driver's side seat belt did not secure the driver in the seat. During the incident, the driver sustained neck, back and foot injuries which required medical treatment. The contact mentioned that he has had several neck and back surgeries due to the collison. The contact also mentioned that the vehicle's seat belts were recalled. The vehicle was not towed away and no police report was taken. The cause of the failure was not determined. The manufacturer and unknown local dealer were notified of the failure. The failure mileage was 30,000. The VIN was not available.
Drivers side seat belt will not clip in. Also, condenser & power switch on ac unit all of a sudden went bad. According to purcell tire & auto, desoto, mo. Yesterday. I've had this truck in that shop 3 times for the same problem. This all started on or about Aug. 10th 2020
The vehicle was stationary in a parking lot. I got back into the truck to leave and I went to put on my driver's side seatbelt and it broke off the cable sheared. There was no force or warning, it just came off. This was a seatbelt that was previously repaired in a recall by GM for the same thing.
On Saturday, January 18, 2020, I, [xxx], entered the stated vehicle and attempted to "buckle-up.? I grasped the seat belt.. and proceeded to pull into place.... to my astonishment the end of the seat belt attached to the vehicle came right out of the seat. See attached photo. Unfortunately, at that instant I was unaware that a voluntary recall was issued on this problem on April 15, 2016, for over 800,000 similar vehicles! I service my Silverado at the purchasing dealer since purchase date of 06/17/14. My question is why did the current repair protocols not find & repair this potentially catastrophic safety problem" we as consumers place all our trust in the vehicle manufacturers and on-going certified service centers. Thank god that this explanation did not cost me or my family injury or death. Please investigate this claim and possibly make the necessary changes to require manufacturers to actually do something positive to a known safety defect. We all put our trust in this system! thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Rear seat belts don't retract, I had dealership look at them and it would be my problem to replace them. I have done research and it appears this is a regular problem on these Silverado
The contact owns a 2014 Chevrolet Silverado 1500. While driving up a bumpy gravel, making a turn and hit a small pothole, all four air bags deployed without warning and the seat belt seized. In addition, the power steering failed and the engine stalled. The contact had to cut the air bags to see the road and drive safely to his residence. The contact sustained face, neck, and shoulder injuries that did not require medical attention. The contact called a body shop and was informed that there would be a fee for the repair. The contact took the vehicle to lou bachrodt automall (7070 cherryvale N blvd, rockford, il 61112, (815) 332-3000) and was informed to contact the GM manufacturer because they could not assist with the air bag and seat belt failures. The manufacturer was made aware of the failures and provided case number: (xxx). The failure mileage was approximately 87,000. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that both rear seat belts were loose and failed to secure the passengers. The vehicle was taken to mike savoie Chevrolet (1900 w maple rd, troy, mi 48084, (877) 819-1038) where it was determined that diagnostic testing was needed and the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. Consumer stated we have to manually guide the seat belts to tighten against my children's bodies.
A D V E R T I S E M E N T S
- Anchorage, AK, USA