This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have experienced engine failure in my 2014 Silverado 6.2L on 3 separate occasions. All caused by the AFM system. Rockers lock into the wrong position while transforming from 4 cylinder to 8 cylinder operation. The first two occurrences bent lifters and caused a failure to the catalytic converter. A certified GM service department at a local dealership replaced parts covered by warranty. On the third occasion the rockers locked into the wrong position, bent push rods, damaged the cam shaft and caused a failure in the catalytic converter. It was taken to the same GM service department at Lou Fusz Chevrolet. My 5 year warranty had expired and GM refused to cover the parts they had previously replaced a year prior. I was quoted approximately $10k for repairs and $16k for full engine replacement. After some back and forth with the service department manager I requested to speak with the lead mechanic. He informed me that it was an AFM system problem he was very familiar with. He stated to me that I would be better off taking it to a private shop and bypassing the AFM system as he was -??working on-?? 10-15 vehicles a month with the same issue. At the time I had reached out to GM corporate about the issue and I did not receive a correspondence. I have all of the paperwork and receipts and all other service records dating back to my purchase of the vehicle in 2018.
I have a couple issues, check trailer wiring light, heat from air conditioner, rusty frame undercarriage - really bad, plus rocker panels on both sides rusting out, is there a recall on issues with rusting of frame " Please help my truck only a 2014 plus had dealer work on air conditioner issues before, dealer never mentioned anything about rust on the frame, when I had multiple oil changes, and many other services done at dealer, I bought my truck from dealer in stow Ohio ! Is there any you can do to help me fix these issues"-??
Check engine light came on. P0442 code. Brought for service. Needed to replace fuel components but frame too rusted to mount parts. Told to see body shop for repair if possible. No rust on bed or body. Body shop could not repair frame. Body shop said frame is no longer safe to drive. Unable to pass state inspection. 97000 mi, no commercial use. Well maintained.
- 2014 Silverado AFM/DFM/lifter failure. - While driving, truck misfired and lost power without warning or check engine light. - Truck abruptly slowed down, forced to pull over putting myself and others in danger. - Turned off engine and restarted, still no check engine light. - Started driving again but had constant misfires and ticking noises. - Took truck immediately to the shop. - Service center confirmed lifter failure and common issues with AFM/DFM. - The truck is a one owner vehicle which is current on all maintenance/service. - No previous symptoms or warnings of premature lifter failure.
Heavy smell of gasoline in the cab and the bed of my truck as well as outside of the truck began on February 23, 2023. The truck is also harder to turn over or start since the smell has begun. Due to the gasoline smell, it is causing a nauseous feeling, severe headaches, coughing and a red flush over my wife-??s face when she is in the truck. The transmission line leak has been leaking for quite some time and I have to replace the transmission fluid a least a quart of fluid every two weeks. I was not notified of the Safety Recalls for the Fuel pump pressure regulator and the Transmission oil cooler line leak/ fire danger on my 2014 Chevrolet Silverado 1500. I have taken my truck to be assessed by the Chevrolet Dealer on 03/13/2023, and they determined that my truck does indeed have both of these Safety Recall problems but that they will not repair them. They stated it is a closed recall and my 95k+ miles were too high. The Safety Recall Bulletin #14121 and #13370A both state no mileage limitation and declare my make and model affected by these Safety Failures. I have paid off the loan to my truck early only to be unable to drive it safely or enjoy it. I have never been late on any of my payments and was proud to pay it off early. This model truck has had several Recalls including an incident with the front wheel falling off due to a mechanical failure, that was shocking and frightening when it happened after only owning it for approx. 2 years. With the Fuel leaking and carbon monoxide, and the transmission fluid leaking, the Dealer should take responsibility and repair these problems that they know are a Safety and Fire issue as stated in the Recall Bulletins and make my vehicle operable again. I am only asking that the Dealership provide me with the Repairs they said are needed to the Failures caused by improper installations and or Faulty equipment from the manufacturer as stated in the Safety Bulletin Recalls.
- Pittsburgh, PA, USA
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2014 Chevy Silverado. Drove the truck 0.9 miles from my residence to bank to withdraw money from ATM. Noticed a strong fuel odor when I exited the vehicle. Verified fuel leak while the truck was running. Had the vehicle towed to local Chevrolet dealership where they inspected and confirmed Fuel Leak under the manifold. Removed intake and found low pressure line, at the high pressure is blown off. All 4 retaining tabs were broken and secondary latch was laying off to the side. No warning lamps and no other symptoms were noticed prior to failure. No tampering or previous repairs in area. This is a major safety/fire risk, l am lucky no one was hurt.
My 2014 Silverado had a hose leak in 2018. Three years later I have the exact same issue. It-??s a refrigerant leak. It has not been inspected this time around because it-??s clear that this will be an ongoing expensive problem that I cannot afford. It-??s in the 100-??s out here and even hotter in a vehicle. My family and are getting sick from heat exhaustion I need immediate relief, please.
I chose a used 2014 Chevy Silverado with 180K miles. I met my salesperson, bernard, on site at pugmire Ford, in carrollton, ga. When I test drove the vehicle, the truck had off road tires, so I requested that pugmire put regular tires on the truck before taking possession. They agreed and the truck was delivered a few days later. Soon after delivery, I noticed a soft noise seemingly coming from the engine. I informed my salesperson bernard of the issue. He asked me to bring the truck back for review. I did & bernard told me 'it had something to do with the exhaust so don't worry about it. It will go away after a few drivecycles'. I didn't believe him so I had the obd checked, that indicated that the catalytic converter had failed. I sent the document to bernard, then I asked if the vehicle had a recent emissions inspection, he said he didn't know. He apologized, but stated that they would not be responsible for any repairs to the vehicle. At this point, I reminded bernard 1. it is illegal to sell a vehicle that cannot pass emissions 2. that my bank had not yet mailed the check. With that mind, pugmire Ford finally agreed to pay for the replacement of the catalytic converter. So I agreed to authorize my bank to send the check. Pugmire had arranged for the truck to be fixed at G&S auto and they paid for the work. But after repair, the check engine light returned. So I took it back to G&S to ask why. That's when they determined the catalytic converter had failed due to internal engine damage. They recommended another shop for a 2nd opinion. That shop is called all pro automotive. All pro confirmed the damage and provided a quote for the repairs. Pugmire Ford voided all claims of the vehicle being an an 'as-is' purchase when they paid to replace the catalytic converters. They took ownership of it, and opted out after they received the check from my bank.
Flex fuel sensor malfunction, causing check engine light to go on and inability to remote start car. Verified with local third-party shop that nothing else would be causing this. Did not take into local dealership as have had previous issues with incorrectly fixing a voluntary recall so we utilized the third party shop instead. Located a GM special coverage bulletin (#14289) from 2014 that included our make/model regarding this specific issue, but the VIN is not included in the recall. But Chevrolet can not tell me why the vehicle is not included and cannot look up the specific coverage I was talking about. This has happened several times over the course of about a year, mainly in the wintertime.
Fuel pump/fuel pressure sensor failure at 34000 miles. Driving vehicle at 40mph and suddenly engine warning light came on and truck died. Lost all power and could barely pull to side of road in busy traffic. Driving on state hwy 15 North bound. Fortunately my wife was able to control the pickup. Dealer repaired and said it was a relatively common problem. Second complaint was wiper failure in heavy snow/wind on county hwy 29 brown cty mn. Fuse block corroded and caused failure. Travelling at 55mph when failure occurred. Managed to drive home (2 miles) with out incident but very dangerous. The part was described by the dealer as the BCM fuse block. Both of these problems were life threatening.
Per dealership the upper ac hose that hooks to the condenser will crack due to needing a bracket that was not installed at all. The cost for me to repair is 1200 to 1500 bit why when there is a known issue will Chevrolet not fix it. Please respond the a.C. worked fine one day and then absolutely nothing the next day. Does not cool at all. Can't afford to fix a Chevrolet error and prefer not to take it further. I would just like my a.C. to be fixed! please
2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, equipped with E85 flex fuel capability (fhs), the flexible fuel sensor may become inoperative during normal operation due to an electrical failure caused by road salt and other environmental contaminants. With a faulty flex fuel sensor, the service engine soon light will illuminate and remote start will be inoperative.
When fueling vehicle, the pump stops continuously, as the handle shuts off as fuel will not flow into tank. Fuel is unable to flow into tank, so handle shuts off. You have to fuel at only a trickle. You spend twenty minutes to try and fill the vehicle. If the system is for vapor control it has failed because of poor design. You spend seven times more time, , standing around playing with the fueling handle to get some fuel into the system, than a similar vehicle next to you.
I've had to get a new paint job because clear coat was coming off. Egnition switch locked up. Check engine light has come on multiple times I take it to the dealership and they say nothing is wrong with it. But tell me I can't let it get below a half tank of gas. Back axles lock up. And seat belts lock when going about 50 miles per hour. And the air condenser cought on fire. Now when I take it to the dealership they say they can not diagnose the problem. I have spent around $6000 in repairs
TL-contact owns a 2014 Chevy Silverado ---- had not received recall notice --- transmission coolant line leaking ---- contact paid $500 to have coolant lines replaced --- truck has 37000 miles on it... 0 recalls associated with this VIN...
The truck turns over but will not start and when it is running the truck will die. It's a fuel problem but don't know what fuel pump it is or if it's the fuel pressure regulator. It only has 63,000 mi.
Purchased new from dealer, I have already had it in for corrosion at three months, 8+ recalls. Now it won't shift correctly when slowing down (stoplight) and then taking off again. It idles rough all the time and even dies at take-offs unless I can finagle the gas pedal just right. I took it in to a great dealership, they acknowledge it idles rough, however, they said GM said that is normal. The corrosion started at month 3, and progressively getting worse. I took it back in for the corrsion and GM told the dealship I am on my own to pay for the (same location) corrsion repair, as the warranty was up (36,500 miles).
On my 2014 Chevy Silverado when I was filling the tank with gas the fill neck partially broke loose and I spilled about a cup of gas at a local gas station. I looked to see a plastic plug had broken causing the fill neck to come loose when fueling. I reported this to the dealer who informed me they have has "a couple dozen occurrences similar" they said they would replace the defective part with the same part. This is one fastener that needs to be metal and held in with a lock washer. (not plastic) see pix. This should be a recall item --see my fix with a metal bolt vs the defective plastic plug that comes from the factory. Pls take action before someone burns up in a fire due to these fill neck fastener problem. Thank you. [xxx] the vehicle was parked at a gas station when the fill neck partially broke loose and dropped down, spilling gasoline. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Maryland Heights, MO, USA