This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 40 mph, the vehicle stalled without warning. The contact managed to veer to the shoulder of the road. Once the vehicle was turned off and restarted, it resumed normal operation. Pruitt Ford (912 sheppard rd, burkburnett, tx 76354, (940) 569-5226) was contacted. The vehicle was not diagnosed or repaired and the failure recurred. The manufacturer was made aware of the failure and did not assist. The manufacturer suggested that the vehicle be towed to the dealer and provided case number: 9-5353849571. The contact was referred to NHTSA to file a complaint. The failure mileage was approximately 115,000.
Loss of freon from condenser unit at 45,000. Loss of freon caused ac system to stop working placing passengers in a very uncomfortable environment. This appears to be an ongoing defect for the 2014-2016 Chevrolet Silverado 1500 model years. GM has addressed with the same model year SUV's, special coverage 17336 but not the Silverado.
My brakes are not stopping properly, I was advised it was a safety issue and could cause a traffic accident. My radiator also had began to leak from the front of my hood. It's been maintenance and I've never been in an accident. There vehicle should not be going out so quickly, at risk of overheating or fire.
While decelerating and typically beginning a turn the engine will die. It restarts after two or three attempts. I have taken it to the dealership, but they haven't been able to identify the problem. This has happened at intersections and on highway exits. I am concerned for my safely
- Cleburne, TX, USA
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While parked in a parking lot, the vehicle would not start. The truck mad a clicking sound and all lights lit up on dashboard, but no concise error message. Truck then started, but lost power when I put it into reverse with all lights coming on again. Turned off ignition and then the truck started. Drove the truck 2 miles to my home and when pulling into my driveway, the truck lost total power and nearly caused me to crash in to a parked vehicle. I was able to avoid the collision and I turned the key off in the ignition. I waited a minute and the truck started without issue. The next morning, the truck had the same issue starting - clicking sound but would not start. It finally started and I took it to my local shop to get a diagnosis. They could not find the issue. The next day, the same clicking noise occurred and it wouldn't start after multiple attempts. I called aaa to have my vehicle towed to the shop. When aaa came, the mechanic was able to start the vehicle. I then drove it to the repair shop for another diagnosis. They could not pinpoint the issue and recommended that I take the truck to the nearby Chevrolet dealership, which I did. They had it for 2 days and could not find an issue - drove, tested, diagnosed multiple times to no avail. Truck also did not show any signs of power loss, etc. Today, for the fifth time in the last 8 days, there was an issue. Truck started normally, drove approx. 2 miles and parked. When attempting to start, the same problem occurred - clicking sound, lights lighting up on the dash board and this time, a stabiltrak error came on and off. Truck then started after 3 attempts so I drove it home. Went to restart and the clicking sound with lights on the dash lit up again. The power loss while driving has occurred 3 times in the past, but the vehicle started up with no other issues. Had this truck for 4 years with no issues until now.
Takata recall the vehicle I had for about maybe 6 months while driving on a city street we all of the sudden heard a pop we thought it was a tire so we pulled to the side and seen that oil started leaking from the bottom and smoke came out from the hood and now it will not turn on we believe is the engine that broke by husband looked down and saw there was a piece broken of the motor as seen on the description of recall number 14V152000
Ac stopped blowing cold. Recharged ac and it ran cold for 2 days. Investigated to find a ac condenser weld failed. Upon researching I found I am not alone and dealership wants 1200 dollars to repair.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 70 mph, the vehicle stalled and the theft deterrent warning message displayed "please roll down driver window". the contact was able to coast the vehicle to the side of the road. When the vehicle was restarted, it was able to drive normally. In addition, the oil pressure gauge fluctuated and returned to normal. Hudiburg Chevrolet (located at 6000 tinker diagonal, midwest city, ok 73110, (844) 362-3330) was called, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
On 4/2/2019 while traveling at 45 mph, slowed to make left turn. While midway through intersection, engine died, dash lights went out, power steering and brakes gone. Within seconds everything powered back up and engine resumed as if nothing happened. Warning indicators words flashed briefly. I caught "stabilitrack". I drove for another mile and as I was entering driveway about 5 mph and while driving straight, engine and dash lights went off again and restarted again. Prior to all this headlights were flickering and there was a little deadening in the power steering. Truck had 72,950 miles. I checked the grounding points and cleared out the deadening material that slightly impeded it. Not sure this will help. This is actually the second time this has happened. On 6/22/18 at 64,888 miles, I had a similar problem. At that time took it in to shop. They tightened the grounding bolts (G218) and cleaned the battery terminals. I guess it helped until recently. It cost $180.
Truck under 52,000 miles, had all known recalls (6) performed at cliff anschuetz. All maintenance performed within manufacture specified guide lines here also. Truck never displayed error code or service engine light since purchased new. Driving home from work 45 miles an hour March 6, 2019, engine message displayed with beep tone: Oil pressure low turn off engine. I immediately pulled off, let truck sit for 5 minutes. No oil or fluids where leaking. Oil appeared normal and at proper level, did not smell burned. Started engine error code was gone, drove 1 miles to auto repair shop. Same error message appeared after going 100'. auto repair shop gave me bad news 3 codes: 1) P0324 knock sensor, 2) P0521 engine oil pressure performance, 3) P06dd engine oil pressure control solenoid valve stuck off. Went to feldman Chevrolet of highland, technician told me this should be covered under warranty, lakeside towing delivered my truck there. Feldman will not cover repairs stating out of warranty. Will give me $2000 dollars off on certi rebuilt motor, my cost $7,200 w/12 month warranty. Not acceptable. Salesman there offered me $8000 as trade in. Working with GM complaint department, they have been given all information. Been nice but seems like I am caught in middle between her and service manager at feldman. As of, 4/30/2019, I am awaiting a call back from GM. This is a known defect in this engine described in so many blogs! google 2014 Chevy Silverado 1500 engine failure. Vacuum pump only warrantied to 36K, 2016-17 trucks only have a 60K powertrain warranty. Tells you something, GM dropped powertrain warranty down to 60K for 2016-17. This is not common problem, only a matter of when the vacuum pump fails. Pump fails, starts pumping metal debris back into oil/lubrication system taking out the oil pump then the engine. I owe feldman $970 for tear down and for removing oil pan!
The contact owns a 2014 Chevrolet Silverado 1500. While driving and making a right turn, the vehicle stalled and restarted immediately. Also, while driving 10 mph, the vehicle turned off and did not restart for at least thirty minutes. Ryan Chevrolet (1101 oliver rd, monroe, la 71201) was contacted and stated that the contact could bring in the vehicle to be diagnosed for a fee. The manufacturer was also contacted. The vehicle was not diagnosed or repaired. The failure mileage was 30,000.. consumer stated vehicle has issue with engine. Vehicle has shut down several times while in heavy traffic and took twenty to thirty minutes for the engine to start back up.
Vehicle shuts down while driving it has done this 4 times to which I lose ability to control steering and I have to brake and try to reach side of street as soon possible I have taken it to dealer every time and they do not give me a cause of why this is happening nor do they fix it. I have been charged each time I have taken this vehicle in to verify why is this happening. I had a lettter sent to me by a law firm law office of ronald J bolz, pllc. Address 30928 Ford road garden city Michigan, 48135 phone number 1-888-453-6667 fax number 1-888-334-8333 web address www.lemonauto.com email address rbolz@lemon auto.com. Manufacture denied any claim. I have done my research on this vehicle and there are many issues and complaints on this vehicle and this issue mentioned above. I am afraid to use vehicle to where I lose control and cause and accident. See documentation on dates of occurence
In less than a year that I have owned it the welds on the radiator cracked open the welds cracked open on the ac condenser the transmission had to be rebuilt from something exploding inside and sharding metal everywhere and I have also had my vacuum pump go out which has shot metal into my engine and almost caused a crash when it first started going out I didn't realize what it was and almost crashed a few times on the way home.
The contact owns a 2014 Chevrolet Silverado 1500. After starting the vehicle, a tapping noise was present coming from the engine compartment and white smoke appeared from the exhaust. The vehicle was taken to bill navarre Chevrolet (1620 beglis pkwy, sulphur, la 70663) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,446.
The vehicle suffered intermittent failures to start (engine would not crank). The initial attempt to repair the issue by the dealer was to replace the battery and negative battery cable. The battery being replaced was less than 3 years old and it was the second battery the dealer had replaced in less than 5 years. The initial repairs failed. Ultimately, the problem was a faulty starter motor. A check of the part number of the factory starter motor that had been removed (see attached photo) indicates it is compatible with 2014 Chevrolet Silverado/GMC Sierra 1500 with the 4.3L V6 engine. However, this vehicle has the 5.3L V8 engine. Either the incorrect part was installed at the factory or GM determined it is not appropriate for the 5.3L V8 engine and discontinued using it for this model. Regardless, GM never made any notification of the issue.
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 65 mph, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The contact indicated that the failure occurred on five separate occasions. The failure was not diagnosed or repaired. The manufacturer and local dealer (mike rickenbach, 10 university pkwy, okatie, SC 29909) were notified of the failure. The VIN was unavailable. The failure mileage was 64,500.
Recall # 17276 for low voltage steering. Our vehicle has an extremely dangerous safety problem. When the steering wheel is turned quickly, the steering is extremely stiff, the headlights dim, and the engine shuts off. This is life threatening when making a turn across oncoming traffic lanes. We took the truck to a Chevrolet dealership for the recall # 17276 for low voltage steering. They reprogrammed the steering system. This did not resolve the problem. We have taken the truck back to the dealership 3 additional times now for this issue. The dealership has opened a case with GM, and GM has recommended many things, all at my cost that have not resolved the safety problem. I feel that GM is using me as a crash test dummy. I sent an E mail request to GM documenting this issue. GM replied that they will only work by telephone they ask to record the call but will not allow the customer to do the same. They have refused to read or reply to my documented request for help. Please contact me for any details or questions, I desperately need help on this. Thank you,
The contact owns a 2014 Chevrolet Silverado 1500. While the contact's husband was driving at low speeds, the vehicle failed to accelerate and stalled. Also, the gear shifter failed to engage in any gear. There were no warning indicators illuminated. The vehicle was pushed to a parking lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer stated that the warranty was expired and provided case number: 8-4792950260. The failure mileage was 102,000.
A D V E R T I S E M E N T S
- Wichita Falls, TX, USA