Picked up new Silverado with 150 or so miles on Wednesday 4/16/14. Drove about 20 miles on Thursday and Friday truck wouldn't start. Everything lights up on the dashboard and electronics work but will not turn over to start. Totally dead. Dealer had me call Chevy roadside and they had it towed to dealer. Dealer replaced some fuse box parts and brought truck back on following Wednesday 4/23. Happened again 2 days later and dealer came back and picked this up. The dealer has had the truck for a full week with no commitment to when it will be ready or guarantee it would not happen again. Currently dealer working with Chevy engineers to troubleshoot problem. This is the first instance this dealer has heard about this happening.

- Sioux Falls , SD, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that black smoke was being emitted from the exhaust pipe. The vehicle was serviced under NHTSA campaign number: 14V007000 (engine and engine cooling) however, the failure would still occur when the vehicle had been idle for long periods of time. The contact took the vehicle to the dealer for diagnostic testing but the dealer stated that unless the warning light was illuminated, they were unable to diagnose the vehicle. The manufacture was contacted and stated that since the occurrence was normal for a newer vehicle. The vehicle was not repaired. The approximate failure mileage was 1000. The current mileage was 33,000.

- Lukeville, AZ, USA

I pulled out of a parking lot on to a city street and pressed the gas pedal a little, planning to get up to about 25 mph because there was a red light a block away. The truck responded as if I had floored the pedal. I took my foot off of the pedal and the truck kept accelerating at full throttle. I hit the brakes thinking the cruise control had gone nuts, but hitting the brakes would not turn it off. It kept accelerating with the tach over 5000. I shifted to neutral and the engine speed dropped down to idle. The light turned green and I shifted back to drive and the engine immediately started accelerating again at full throttle. I put it back in neutral, moved over to the shoulder and turned the key off. Then I started the engine again and the problem disappeared. I'm 72; if my wife had been driving by herself, she probably would have had a serious wreck. The truck is a 2014 Silverado, bought 4 weeks ago, 6 cylinder work truck.

- Georgetown, TX, USA

I bought a brand new 2014 Chevrolet Silverado 1 week ago today. The vehicle was delivered 2 days ago. The Chevrolet dealer did not inform me of the recall for possible engine fire. I checked my VIN number online and it shows that my vehicle has been recalled about a month ago and it still has a warning for not being serviced as per Chevrolet and NHTSA websites. Basically, the Chevrolet dealer sold me a new vehicle on recall against the company policy, document dcs3115 (notice to dealers), as posted on this website. The dealer did not inform me if there was any reprogramming done as required by the manufacturer. I called the general sales manager who knows my vehicle today and he did not know about the recall at all and stated he get back to me. According to GM customer care and aftersales on your website, all Chevrolet and GM dealers were sent and urgent stop delivery order on January 10, 2014 addressed to the dealer, general mangers, new vehicle sales managers and service managers to stop delivery of the Chevrolet Silverado and to reprogram them prior to sales. In the mean time I am stuck with this vehicle and do not know whether it was serviced or whether it is at risk of catching fire. This has shown lack of confidence in Chevrolet and its local dealer in communication, trust, and confidence. It has placed me and my family at risk. It has violated their responsibility of disclosure to the customer and has been negligent in its policies and protocol in the handling of recall as mandated by its customer policies GM customer care dsc3115 and us department of transportation NHTSA motor vehicle safety title 49, United States code chapter 301 of May 2013, office of the chief counsel. Please investigate.

- Auburn , MA, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact started the vehicle and when the gear lever was shifted into reverse the engine became inoperable. The contact was able to restart the vehicle and resume driving normally. The failure recurred intermittently in the reverse position. The vehicle was taken to two dealers for inspection. The technician at both dealers were unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 200.

- Mitchell , SD, USA

I purchased the 2014 Silverado 1500 while it was raining. Test drive was fine, but the sales person already had the vehicle running with the defroster and wipers on. Drove home (2 miles) and parked. Turned on the fan knob ( standard with A/C model) and the A/C turned on, this occurred nearly every time I turned it on and asked the dealer service center about it. I was told I am probably hitting it with my knuckles. I since tried only while pinching the knob to avoid this and the A/C still nearly turns on every time. Also when the truck sits a while the first start is a hard one but after running and warmed up it will be fine to start. Not sure if the truck battery needs a charge after sitting on the lot, I could also smell a rubber burning odor outside and through the vents, thought it was because it was new but then I seen there was a recall 3 days prior. When I tried anchoring my sons child seat I found no seat anchors in the center rear seat and only the ends. I worry about his seat near the door if there is a side crash. Lastly, why isn't there rear sensors at a minimum a mandatory on trucks yet. Cameras can still be offered as a option but sensors should be mandatory!

- Philadelphia, PA, USA