This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the steering icon flashed and a lock indicator displayed. Also, the brake light flashed and various unknown warning indicators flickered on the instrument panel. The contact stated that the steering seized when the steering wheel was turned to the left. In addition, the brakes failed to function properly and excessive force had to be applied to the brake pedal to stop the vehicle. Team lake road auto sales (13988 conneaut lake rd, conneaut lake, pa 16316, (814) 382-9336) was notified of the failures and kept the vehicle for over three weeks. A loaner vehicle was provided. The contact had not received any specific technical guidelines regarding diagnosis and repairs. The dealer released the vehicle back to the owner and the failures recurred. The vehicle was taken back to the dealer and a second loaner vehicle was provided; however, the vehicle was returned without being repaired. The dealer indicated that the vehicle was previously serviced before it was purchased per NHTSA campaign number: 17V414000 (steering). The contact informed the dealer several times that the remedy failed, but did not receive any recourse. The vehicle was not included in NHTSA campaign number: PE18012 (service brakes, hydraulic, service brakes). The manufacturer had not issued any brake system recalls for this year, make, and model vehicle and the VIN was not included in the four electrical system recalls and two steering recalls. The manufacturer was notified of the multiple failures. The failure mileage was not available.
When traveling at low speeds on a downhill grade for example backing into a parking space the brakes sometimes fail by requiring extreme foot pressure to stop and requiring extra braking distance. It's happened about 20 times over the last year and it is so sporadic and unexpected that it scares you to death when it does. It also happens in stop and go traffic when the truck is slowly creeping down a light grade.
At low speeds, the breaks on my truck do not work. I took it into the dealership and they said I need a new vacuum pump. After doing some research I see that this is a common problem and there is currently an investigation into the issue. I have almost collided with objects and other cars multiple times due to this issue. It has been happenig for close to a year and a half now.
When I started the engine and backed out of my parking space, the vehicle did not stop while pressing hard on the brake pedal. The vehicle was taken to the nearest dealer and the faulty brake vacuum pump was determined to be the problem.
- Greensburg, IN, USA
Search CarComplaints.com for these popular complaint phrases...
Brakes go stiff when at slower speeds. Stopping distance becomes greater. Have to push very hard on brakes to get truck to stop. Worried accident may occur.
Takata recall while driving at low speeds and when the engine switches to V4 I loose braking power and have almost rear-ended a vehicle in front of me. Also since I live in the mountains it has also caused me to almost drive off the road down a mountain. While backing down my driveway which is also a hill I have lost braking ability which has cause me to roll down backwards almost hitting my house and almost going off of a cliff. I have called and have been to several Chevrolet dealerships spending $120 for an inspection with them telling me nothing is wrong with my brakes. There have been several complaints about this and it should be handled by a full recall due to it being a huge safety hazard that could cost me and others our lives. Please push GM to make this a national recall and make them put the safety of peoples lives ahead of making profit. Thank you for your time.
Brakes stopped working or rather were very hard to apply. This would happen in slow traffic and made it difficult to stop. Dealer says the vacuum assist went bad. I
This happens when trying to stop.brake vacuum pump leaks and fills brake booster with engine oil reducing vacuum resivore making brake pedel very hard.wil not stop! I have all parts and vacuum booster still full of engine oil.
Brake vacuum pump has deteriorated causing increased braking effort and longer stopping distances at slower speeds. Vacuum pump was replaced on January 18, 2019, but was not covered by a recall despite numerous customer complaints.
I was driving down the road and I was approaching a red light I started to push my brake pedal and I noticed it was extremely hard. I was able to get the truck to stop without crashing I pulled over on the side of the road and shut the truck off. I checked to see if I have fluid in my brakes booster and it was full. I got back in the truck and started it up and everything was fine. A few minutes later my ABS light and stable trac light came on. We got the truck to my buddy shop and he when online trying to find a replacement vacuum pump and seen all the complaints about the defective vacuum pump. I called Chevrolet service department and ask them what we could do. They told me to bring the truck in and I could pay full price to have everything fixed and they would give me a ride to pick up a rental car that I would have to purchase.
For the 3rd time is less than 3 weeks, I've had power braking completely fail at low speeds which has nearly led to running into an object directly in front of my vehicle (usually another parked vehicle, my home, or something else nearby when parking). I just noticed on several forums that the same problem has been reported, and now I'm heading to the dealership to pay between $600-1200 for repairs on my 2014 vehicle with less than 42K miles.
On multiple occasions, I'd say about 4, when reversing slowly it felt like the brakes went out. I had to push the pedal all the way down in order to get the truck to completely come to a stop.
I am having issues stopping due to a faulty brake vacuum pump system. I am having repaired by a local mechanic. Resulted is hazardous driving performance.
While driving my 2014 Silverado 1500 truck at slow speeds (under 20 mph), in three different parking lots with pedestrians present, the brakes did not respond to any level of foot pressure. These failures happened over a 30-minute span. The truck kept moving forward even though I was pulling on the steering wheel to help with depressing the brake pedal with as much force as I could. I had to put the transmission into neutral to help stop the vehicle. Upon reviewing internet blogs of this issue I found others here on NHTSA with the same problem and also found GM/Chevy had technical service bulletins published for this issue: Pit5361D & pit5362B. What failed was the power brake vacuum pump/booster which provides the vacuum for the brakes to function. I had the truck towed to my Chevy dealer for repair. This brake vacuum pump/booster repair cost me $1,100 as they said it was not covered under warranty nor was a recall at this point. I find it hard to believe that with so many others affected, myself included, with this major safety issue that it is not yet a full recall item. Fact is, you cannot drive a vehicle without working brakes, period. It is not a situation such as brake pads being worn (they are not), it is the core functionality of the power brake system that failed and should be under a major recall. Here are the parts that were repaired/replaced: Brake vacuum pump, vacuum pump belt, A/C belt, and pipe from pump to the booster. Please escalate this complaint as this part failure in Chevy trucks, as well as GM and Cadillac as seen from other's posts, is a life and death issue when operating a vehicle with brake systems failure such as this specific issue.
Vehicle brakes fail when in reverse and near other vehicles. Service department at kurtis Chevrolet morehead city nc, informed that this is an ongoing issue but that not enough patron have complained to support a recall. This safety issue occurs while vehicle is in reverse or forward in traffic.
My truck has had 3 instances of the brakes not working correctly in the last 2 months. Each time my brake pedal became very difficult to press down and my truck did not stop in the manner it should have. Each time this has happened it was after stopping and putting the truck into reverse to park it. The brake pedal became hard and wouldn't go down the way it should. After each incident and putting the vehicle in drive the same hard pedal prevented the brakes from working correctly going forward. After stopping, turning off the engine and re starting the vehicle the brakes worked fine. I found a bulletin online that General Motors put out where a mechanic inspection should be performed to check if any oil was in the brake vacuum line leading into the brake power booster with the oil stemming from the brake vacuum pump. Upon inspection there was no oil found and my mechanic performed an overnight pressure test on the vacuum pump itself and the following day found there was no vacuum leak detected. This test was performed about 2 weeks ago after my second incident. My 3rd incident happened this past Friday 12/21/2018. My truck did not stop the way it should have backing into a parking spot and I wound up having my truck drive into a chain link fence as my brake pedal again got really hard and my brakes failed. I am very concerned now that there is a major design flaw that developed from a case of poor quality materials used in the making of the parts of the braking system. My truck is rarely used in a rough or careless manner, rarely performs towing and has 88,000 miles on it. A recall is way overdue regarding the braking situation.
At low speeds while braking after 2-4 pumps the brake pedal becomes hard and I need to use extra force to apply brakes. Has happened while boarding a ferry due to pressing the brake continuously to avoid going to fast while parking on board, and during stop and go traffic if the gas pedal wasn't used to reset vacuum pressure.
A D V E R T I S E M E N T S
- Saegertown, PA, USA