This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the below messages are received, steering the vehicle is extremely difficult, the steering wheel thrashes back and forth (when at slower speeds - I.e. attempting to park) and usually enters a "low power mode" where you can't accelerate, steer or about anything. In all cases, turning off the vehicle and restarting seems to return to normal until it happens again. 9/6/15: While making a turn, received a "stabilitrak off" and "power steering assist reduces drive with care" 9/8/15; received the above two messages plus "service 4WD" - 9/10/15 dealer replaced the transfer case actuator per tsb 9/14/15: Received stabilitrak and pwr steering messages when attempting to park the truck -- dealer stated love voltage codes present, so they charged the batter and returned the truck to me. 9/16/15: Had the steering wheel thrashing when backing into my driveway, but no messages 9/24/15: While on the highway (lucky traffic was slow) received the stabilitrak (twice) and pwr steering messages, so I exited to take side streets home. When making a left turn received the stabilitrak and pwr steering message, the low power mode and thrashing steering. This occurrence was in traffic and dangerous. Currently at dealer, they state they are replacing both positive and negative cables and rerouted a wire that may have been rubbing the frame. Note: There is a recall on the 2015 models for the electric power steering (eps) GM # 14743 -- same symptoms...
First incident the stabilitrack service light flashed so fast I could barely read it.. second incident happened on September 20,2015 and it happened twice. The stabilitrack light came on again but this time the door locks locked and unlocked, lights went off and on, radio went off and on and it stalled the engine almost as if the vehicle shorted out. Luckily I was pulling into a parking lot because I had no control. I apllied the brake and put the vehicle in park and it restarted. About 45 minutes later it did the same exact thing as I was pulling into my driveway. It is at the dealership now.
Since day one I noticed that the voice commands were not acknowledging proper voice commands. I took it to the dealer 2/20/14 they said it was my phone.it takes me a good solid 3-5 minutes to get a phone call out because of the voice recognition doesn't work. I would also notice that on pandora it would say acquiring net work service. Then from that, onto it saying network error.that happens no matter what every time I try to use it I have to turn blue tooth off and turn it back on and then connect it all over again. Sometimes I can hear people and they cant here me. On 4/08/14 again I took it in the dealer for the bluetooth problem. My front headlamps get moisture in them when I wash my truck on. 3/13/14 they replaced my left headlamp, still the moisture happens.when turning on the truck from park and engaging on drive a loud clunk and a tough movement makes the truck feel like its swinging from N to S. again I took it to the dealer 2/20/14 and they said nothing was wrong. January of 2014 - April 2014 there were 20 times that my truck went into the service department 4 times for recalls thats 24 times in 4 months for a new truck I got in an accident on 4/20/2014 and 50 parts were put into the truck to repair it. It took the dealer selman 3 months before I had to call and ask what was going on with my truck everyone seems to be clueless. On top of all that I had to denied the truck 8 times because of wrong parts that were put on. They changed my whole front end. The lights turn on when they want, it sound like lose parts in side the dash.the truck shakes on freeway going 40-60mph I have that on video. I feel unsafe driving the truck. I feel that I am being discriminated at selman since they treat me different. I want someone to help me look into this truck it is unsafe for my family and wanted a buy back but they said no I should be able to get that option.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA