This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon delivery of new 2014 crew cab Silverado, with 21 miles, frame rust was occurring and coating was peeling off. GM is aware of issue and has a tsb, #pi0564D, but dealerships are reluctant or unwilling to address the issue. I live in the North East with heavy road salting and before the truck has even seen wet pavement, the frame is rusting due to manufacturer defects during the assembly. I am currently unable to get satisfactory repair with the dealership where I purchased the vehicle. GM can not claim, like they want to, that environmental issues causing rust are not covered by the warranty. This frame rust is occurring at the factory due to assembly line defects probably related to not washing/treating the frames prior to coating them.
Frame on my brand new 2014 Silverado has major rust issues, Chevy dealers say oh it's normal. It's not normal for a very expensive truck to rust while sitting on a lot. I'm not sure it will be safe in a few years at the rate it's rusting. This is a big issue on several places on the net.
At less than 2,000 miles, the frame and rear axle is rusting through the "protective" wax coating. Where my dealer placed jack points when jacking up the vehicle during pre-sale inspection, there are distinct rust marks in the shape of the jack point. The axle has rust spots increasing in size every week. The frame has rust spots increasing in size and apparent severity every week. The wax coating is often found in flakes under my truck in my garage in the morning. I had a 2011 Silverado that, at 22K, had zero frame rust and it was exposed numerous times to Chicago and minneapolis winters, including the heavy road salt. This new truck has never left Georgia since its purchase. I am concerned about the structural integrity of this vehicle over time if the frame will rust as much as it has in less than 2,000 miles. What will it look like at 50K mi.?
A D V E R T I S E M E N T S
- Morris Plains, NJ, USA