This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have had the vehicle at piles Chevy and dan cummins Chevy multiple times along with tire discounters everyone says vehicle is in spec and the shaking at 70 to 75 mph is normal however I've owned multiple vehicles non of them has ever had this issue I can't get the dealer to fix it they only say it's a known issue truck only has 57000 miles on it.
Ok so I took my truck in for the brake recall which nothing was wrong with it but now when engaging brakes vehicle won't stop brake peddle goes to the floor then brake light stabilizer light there's one more light that comes on can't seem to remember so I have no idea what they did to my truck but I would really appreciate it if Chevy could fix it at no charge being that nothing was wrong in the first place and now after they touched my truck my brakes is [xxx] up peddle shakes like crazy when slowing down parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Suspension makes noises when turning or going over bump. Driver seat feels like it moves/shifts slightly when making a turn. No brake pedal or 'rock' hard brake pedal at low speeds, in traffic, or when in reverse.
The contact owns a 2014 Chevrolet Silverado 1500. While operating the vehicle, the front driver and passenger seats would move and rock when making a turn in either direction. The vehicle was taken to ray skillman Chevrolet (3891 South post rd, indianapolis, id) where an unknown part was replaced and the failure was remedied. Approximately one year later, the failure recurred. The manufacturer was notified. The failure mileage was 50,000.
When driving (sitting in drivers seat), when you go around a corner you can feel the seat moving. It seems tight when you get out and try moving it but when driving and turning corners you can feel the seat move sliding side to side. Talked with dealership on problem, they claim it needs a shim kit. But they want to charge to diagnose what I deem to be a safety problem. At some point the seat may come completely free.
Heated seats working to mfg specs per dealer but no heat can be felt. Dealership says they hear this complaint from many and that it is a poor design on the part of the mfg. I looked on social media & message boards to find this issue is a common complaint. Chevy says there is no issue because seats are working to specs, won't give any info for who else to contact at Chevy to address this widespread common complaint. Chevy rep says they will need to be compelled by federal gov to issue any recall and will not voluntarily address it even if it is determined to be a poor design. Consumers paid for heated seats that due to a poor design, do not get hot, and Chevrolet is refusing to address the issue. Based upon social media & message boards online, the complaint seems to be specific to the heated & air conditioned leather bucket seats in the 2014 & 2015 Silverado and likely GMC Sierra as well. Chevy apparently knows about the issue and possibly redesigned the seats for the 16 and newer models as there are few complaints that I could find for those model years. It seems to be limited to 2 model years and one type of seat. Please investigate this and contact the appropriate contacts at Chevrolet to compel them to address this issue and give their customers the feature they paid for, heated seats that actually get warm. Mine stay cool to the touch on my 30 mile, 45 minute drive to work despite being told that they are working to mfg spec. I have heated seats in both my camaro & Impala that heat up nicely in just a few seconds and that is what I expect in my newer, twice as expensive, Silverado high country. Please compel them to issue a recall or monetary settlement to reimburse for a feature that does not perform the task advertised.
Driver seat is not anchored securely. It moves at times such as when turning. Some models of this same year truck is on the recall list for this same problem, but I was told mine is not included. It looks like maybe more of the 2014's needs to be recalled, I know this one does.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the driver seat track was fractured and bent. The vehicle was taken to a dealer where it was diagnosed that the seat track was fractured and needed to be replaced. The manufacturer was notified of the failure, but did not offer any assistance. The representative acknowledged that it was a safety issue and stated that Chevrolet would not issue a recall until forced by NHTSA. The failure mileage was approximately 75,000.
1. driver's seat reclining mechanism jammed and stopped working. Had to have seat back frame assembly replaced just after warranty. 2. six speed transmission generally works good most of the time. On occasions (about 50 so far) when backing out of a space and shifting gear from reverse to drive, the transmission does not shift, there is a 2-3 second delay before it shifts and jumps into gear with a clunk. This causes problems when you are backing out into traffic in parking lot, onto a street, or making a 3-point turn and the transmission does not shift when you anticipate it should and you are stuck there for the delay. This could cause a crash. Took to dealer under warranty, they could not reproduce problem. Date at bottom is a guess. Have to check dealer records at home.
Waited 12 years to afford a new truck and were stuck with this lemon. 14 active recalls paid over $1K for repair work not covered by warranty had the vehicle one year (2015) had to have the seats repaired. Air bag issues and the dealer said it wasn't covered either. As of today I have spent almost $3K on this truck for something that you wouldn't think a new truck would have to repair. The rear end went out at christmas (2016) really. Come on Chevy you've gotta do better than this. Offer is something for our troubles. Will not buy or recommend a Chevy product.
I was involved in a hit and run accident (I was stationary at the time at a dry, mutli-turn lane light) Nov 15, 2016. After collision repairs to the visible damage to the vehicle, I found that the driver's side seat would not recline. Dealership worked on it and claimed to have fixed it. After the first attempt, it reclined but would not lock into place on the right side. Returned to dealership and required metal seat back frame replacement to fix the failure. Dealership couldn't or wouldn't identify this as a problem that resulted from the accident. Insurance would not cover the damage as the direct hit to the truck was on the right side, opposite the driver's side seat. The vehicle is only 2 years old and as I have never had a seat failure of this type and have owned other new Chevy trucks similar to this one I am concerned that this is could be a faulty production run of the seat back frame. The passenger side seat did not experience problems after the accident. I'm now concerned that there may be other hidden critical failure items that may have been the result of the accident or could possibly be an installed factory failure. I don't have photos but I do have the old seat back frame in my possession if needed.
The contact owns a 2014 Chevrolet Silverado 1500. While driving at various speeds, the driver seat began to shift and come out of alignment independently. The dealer replaced the seat cushion, but the failure recurred. The manufacturer was made aware of the failure and contacted the dealer. The technician stated that the shim kit needed to be installed in order to remedy the failure. Shortly after having the repairs performed, the seat experienced the failure again, but the manufacturer and dealer refused to provide any additional assistance. The vehicle was not repaired. The failure mileage was 12,000. Updated 12/18/15, updated 12, updated 4/4/18
The seat of my truck is loose. There is a service advisory the dealers have in their system which is #pit5223: Front driver or passenger seat cover / cushion loose...... dealer has attempted to fix it 3 times following guidlines from GM but it is still a problem. A friend of mine purchased a 2015 GMC Sierra (which is the same truck) and he is having the problem with 2000 miles on it..... he to just picked his truck up from the dealer and on the way home the seat was doing the same thing. There is an online forum that has many other owners complaining about the same thing here www.GM-trucks.com/forums/topic/155228-seat-clickclunk-noise-update/ ---- overall it is very annoying and it seems to have been going on for years and still is because there is no fix. I stopped at another dealer and the service manager said that GM is aware of the problem and is working on a solution. Please please please take action..... its very annoying and dangerous to be sitting in a seat rocking to the left or right depending on whether your making a right hand or left hand turn.... its like your sitting 'unsettled'.... someone is going to wind up losing their footing while braking or making a turn and kill someone.
A D V E R T I S E M E N T S
- Wooton, KY, USA