This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the air conditioning unit emitted hot air inside the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air conditioner condenser needed to be replaced and that an elbow hose was leaking fluid. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 68,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vent control functions failed to operate for the air conditioner during extremely high temperatures. The dealer (john sauder Chevrolet of new holland, 875 w main St, new holland, pa 1755I, (717) 723-9966) was contacted and diagnosed that the condenser needed to be replaced due to an internal leak. The manufacturer was made aware of the failure and stated that the condenser was on a national backorder. The approximate failure mileage was 75,000.
The contact owns a 2014 Chevrolet Silverado 1500. While driving unknown speeds, the air conditioner was activated but only hot air was felt coming through the vents. The vehicle was taken to an independent mechanic who informed the contact that the air conditioner condenser needed to be replaced. The vehicle was not repaired. The local dealer was not contacted for diagnostic testing or repairs. The manufacturer was notified and opened case number: [xxx]. the manufacturer referred the contact to NHTSA. The failure mileage was 95,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
S10 appropriate handling - copy of a letter to General Motors chairman and chief executive officer mary T. bara expressing dissatisfaction with his current Chevrolet vehicles. The consumer stated the air conditioner compressor failed at 46,450 miles, 3 years after it was purchased.
- Live Oak, FL, USA
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I own a 2014 Chevy Silverado. VIN: [xxx]. the ac stopped cooling. One day it was ice cold. The next day it blew hot air. I talked to my dealer and they say that it's a know issue and that GM issued a tsb for repair guidelines but have yet to issue a recall. They say the repair is between $1000 and $1800. They said I could get a refund if a recall is issued later on. They said they would look up the tsb number for me, but have not yet to given it to me. Looking at multiple forums I see many owners have the same issues. Several say they got the issue repaired and their paperwork stated "performed pit5337". most threads mention that this is a known mfg flaw with the hose bracket for this model. The flaw allows the hose fitting to crack over time. It appears that GM includes a support bracket with the new hose as part of the repair. That replacement bracket is GM23264893. I have an appointment with my dealer to have my vehicle checked to confirm that my issue is caused by this flaw. The did say that they have had 8 vehicles in for this repair. The dealer is ray Chevrolet in foxlake, il. 847-537-3300. Once I saw how many hits I got on my google search for this issue, I was shocked that there is still no recall. Please help. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Yakima, WA, USA