This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the rear seat belt buckle had shattered. The vehicle was taken to a local dealer and diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Seat belt des not latch to seat belt buckle for middle back seat. Buy vehicle new in 2013, never had to use the middle back seat, when try to use it does not work. Vehicle was stationary when tryin to latch the seatbelt
Safety belts are not locking when breaks are apply on a stop light, or during a sudden stop. All four safety belts are not functioning properly. Being this a safety issue, I would like to know there is a recall to solve this problem.
Air bags do not recognize someone is sitting in the passenger seat and remain off. Person sitting there weighed over 230 pounds. Seat belt warning lights remain illuminated despite seat belt being fastened.
Trying to turn in driveway at home, pickup truck surged ahead, causing head-on collision with fire hydrant, steering wheel locked up, seatbelt locked up, doors would not unlocked. My wife sustained numerous injuries. Complained to insurance company to no avail. GM showed up at my house for computer analysis, process still ongoing. Truck in shop for surging waiting on results. My wife will not operate truck anymore.
- Blooming Grove, TX, USA
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On Tuesday March 18, 2014 I was driving a 2013 Chevy Silverado and rear ended a Chevy tahao at approximately 20 mph without hitting my brakes. Conditions at the time were clear and dry although very windy. I was the only passenger in my truck. I was wearing my seatbelt. I hit the steering wheel with my chest. The onstar system called to say they could see I was in an accident and help was on the way. I exchanged info with the other driver and returned to my vehicle. The seatbelt was in the extended position and would not extend further or retract. On the display panel it had an 'airbag deployed' icon and message 'service airbag'. my insurance company gave me a auto repair shop to go to for an estimate, however, the shop told me they would not touch the vehicle until a GM representative investigated the system first as they felt the seatbelt should have prevented me from hitting the steering wheel. I called GM and spoke with walter in customer service. He arranged to have a 'third party' investigator come and do a interrogation of the system and arranged for a loaner vehicle. Raytheon representative 'jeff" called me Sunday March 20 and stated he was to interrogate the system and would contact me from the airport when he got to town on Wednesday March 23. On Wednesday March 23 I called jeff to see if he was in town and he stated he was at the airport 'leaving' town, he had done his investigation and determined everything worked like it should. I asked him if I was supposed to hit the steering wheel and he stated he did not agree or disagree.
Hit a deer at 47mph on left front of vehicle. Air bag light came on with code B0052 deployment commanded. No air or pretensioner deployed. Contacted GM they sent an inspector out to retrieve crash data from recorder. They contacted me after they received the info from the inspector, and said I needed to take the vehicle to dealer to diagnose concern. There were no codes. They have not told me if there was a problem with the SDM that was replaced.
A D V E R T I S E M E N T S
- Highland, CA, USA