On [XXX] pursuant to an appointment, I arrived at Riverside Chevrolet Buick GMC located at 100 Hwy 411 E in Rome Ga 30161 @ [XXX], to have the recalled Takata airbag replaced in our Chevrolet Silverado 1500. At that time, the Dealer failed and refused to replace the defective airbag, without giving a sufficient reason, and I left the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rome, GA, USA

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.

- Cockeysville, MD, USA

The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was not contacted.

- Brackney, PA, USA

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V054000 (Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 57,000.

- Windham, ME, USA

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the message "Service Air Bags" was displayed. The dealer was notified of the failure, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall related to the failure was previously completed on the vehicle. The manufacturer referred the contact to the dealer. The failure mileage was approximately 165,000.

- Connelly, NY, USA

Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags). An unknown dealer was made aware of the issue and the contact was informed that the dealer was not responsible for any damages to the dashboard while performing the recall repair. The contact was concerned that the dashboard would be damaged during the recall repair and stated that he should not be responsible for any damages incurred by the dealer. The contact declined to allow the dealer to perform the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

- Houston, TX, USA

2013 Chevrolet Silverado. Consumer writes in regard to takata airbag safety recall. The consumer stated after having the recall repair performed, the airbag warning light illuminated. The dealer stated the airbag was not receiving any power. The dealer informed the consumer that the engine wiring junction box needed to be replaced. The consumer stated that the failure occured two days after the repair was completed. The vehicle was parked for those two days. The consumer believed the dealer was responsible for the failure.

- Raleigh, NC, USA

Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Manchester, NH, USA

Our company no longer owns this vehicle. It was sold.

- Flint, MI, USA

I ow n a 2013 Silverado that I purchased new. I received a recall notice February 2021 which I believe is the second one. I have not been contacted and when I call Chevrolet customer assistance center, my calls are dropped after putting on hold. How long is this to take ? I don't feel safe when I have a passenger with me.

- Aberdeen, MD, USA

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Edmond, OK, USA

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Yuma, AZ, USA

I was notified of the air bag recall in February 2021. To date, I have not heard anything from anyone about replacement of the passenger-side airbag. When I check the recall on line I see that the "remedy is not available". How long do I need to wait to get this resolved?

- Windham, ME, USA

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hagerstown, MD, USA

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Woburn, MA, USA

The manufacturer has known about the problem with the passenger air bag for years and waited until February 2021to issue a recall. When the manufacturer was asked on 7-22-2021 when this problem would be fixed they responded that they do not have a remedy for the problem. It seems to me that they are dragging tier feet in the hope that the problem will fix itself through attrition of the affected vehicles. unless the government pressures the manufacturer by the use of fines or sanctions, they don't have any real reason to fix this problem in a timely manner.

- Virginia Beach, VA, USA

Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received a notification for NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer for the recall repair however, the contact was informed that parts were not yet available and that he would receive a call once parts were available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

- Albany, GA, USA

Airbag was repaired under Takata recall on 6/15/21, 24,122 miles on vehicle. Service airbag warning comes on the next day. Back to dealer and they said warning light is not related to what they did and just a coincidence. Hard to believe. Are there any other complaints of this happening ? Thanks

- Erie, PA, USA

I recently purchased this Pick UP and checked on-line for any Recalls. There was one on the airbag - needs replacement of some components. As of 6/28/21, the Recall still states parts are unavailable. I need to be informed when I need to contact Service Center for Repair. My Name is [XXX] My email is [XXX] My Phone Number and Text is [XXX] Please keep me updated with any changes. Thank You. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Wahoo, NE, USA

Received a recall notice of March 2021, even though part failure presents a serious physical threat to vehicle occupants, manufacturer fails to provide replacement airbag in a timely manner.

- Farragut, TN, USA