This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
12/15/2020 - noticed 'service air bag' warning in morning as I pulled into parking for work. When leaving for lunch no warning on - as I pulled out of parking warning appeared again - as I leaned forward to read - loud 'bang' and was pulled back into seat by hard retraction of seatbelt. Followed by smell of burning. Parked car, struggled to get out of seatbelt - looked around for damage - nothing - only seatbelts stuck retracted. Drove home carefully - plugged in obd 2 reader - four codes; B0015-04, B0022-00, B0052-04, B101D-00. First two indicate seat belt pretensioner deployed, third is deployment command, final is ECU hardware. Took to ase shop and was informed that the control unit indicated a collision - there was no collision - and belts were deployed. Asked what caused this and response was computer error....I am just thankful I was moving at 5 mph vice 65 on the highway. Gonna cost $2500 to fix replacing seatbelts and SRS control unit, and a few day to get over a bruised shoulder
The contact owns a 2012 Chevrolet Silverado 1500. While the vehicle was idling at a traffic light, the seat belt pretensioner deployed without warning. After the failure occurred, the air bag warning indicator illuminated. The vehicle was taken to lafontaine Chevrolet (7120 dexter ann arbor rd, dexter, mi 48130, (734) 680-8850) where the contact was informed that moisture may have caused the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Recently I was involved in an accident that was a direct impact. At the time of this accident the seat belt did not lock nor did the air bags deploy. The speed from this accident was between 50-55 mph on the highway. At the rate of speed I was going before the accident and the fact that I had to slam on the breaks to begin slowing down one would have thought the seat belt would have locked but it did not and at the point of impact I was very surprised that the airbags did not deploy but yet the system indicated that it did and needed to be reset. However now that the vehicle is in process of being repaired I am being told that the entire airbag system has to be replaced along with the driver seat belt.
- Lawrenceville, GA, USA
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- Fairfax, VA, USA