This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The trailer hitch assembly has rusted to the point where it is barely being held to truck frame. It is available for inspection (I do not know how to attach photos to this notice but can e-mail if provided with your address) Have been advised by Chevrolet dealership service manager not to use the hitch under any circumstance. Do not know if any other portion of frame assembly is compromised, nor can this be determined accurately by me. But if other portions of the frame are -??rusted out -?? the danger is grave: the tubular structural element to which the hitch assembly is attached is the same diameter and thickness as the tubular structural supports which link the lengthwise H elements of the vehicle frame. It is therefore reasonable to conclude these structural components may lack structural integrity due to possible rust and perforations Concluding; 1. the hitch assembly is an integral part the vehicle-??s structure. Failure would threaten the life of occupants as a trailer broke loose and swerved.. Others in proximity to the flailing or loose trailer would also be threatened. 2. Given the affected element is similar to other structural iparts used in the vehicle-??s frame, failure of their structural integrity may cause failure of a portion of the frame, leading to additional risks to occupants, surrounding humans, vehicles and property. 3. The rusted assembly is not easily visible so that a warning to owners highlighting this potential risk to life should be sent ASAP. 4. Inspection of undercarriages of this and similar vehicles should be mandated to determine the existence of rust-damaging structural integrity. 5. Proper metallurgy/coating/reinforcement or redesign should be mandated of manufacturers.
2012 Chevrolet Silverado 1500 pickup truck has very extensive frame damage for 115k miles which has caused it to be unsafe to drive and basically scrap. I am the 2nd owner of the truck. When I bought it at 70k miles it definitely had rust on the frame, but no major holes. It has now rusted through in multiple spots. Is there anything that I can do or am I pretty much out of luck?
I bought this truck new and the frame is rotted. I have 93000 miles and it is garaged year round. I also purchased a rust preventive electronic device with the vehicle. I have noticed wax coating that has come off in the past and sprayed with fluid film. I just found a hole yesterday and looked further and believe after doing some research that this is a constant problem with the Silverado and GM has not been held accountable for inferior frame rails. My truck body is in excellent shape for the year. I understand I live in a state that teats their roads unnescessarily, but this is absolutely absurd. Toyota had the same issue and took care of their customers Gm should do the same.Thank you
- Cobleskill, NY, USA
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Rear frame by the gas tank. The truck could break while hauling a load putting myself and any other motorists in danger. Widricks auto inspected the vehicle truck failed inspection due to multiple holes in the frame. No symptoms seemed present. I bought the vehicle on 3/10/20
Rotten frame. Trucks body and other components are in very good to fair condition. Found out after I bought it GMC is having major issues with frame failure and have not yet remedied the issue. I think they should be required to fix these frames or buy back the vehicles at a fair price to both parties. This is a major safety issue especially if either the owner is not aware or does not have the means to simply eat the cost of a truck that cost anywhere form 15,000 to the mid 20,000s. It is not right to the consumer to sell vehicles that can't structurally make it past 100,000 mile mark. Also I would like to report that dealers (at least the one I bought it off of) are not notifying customers of these issues and also in my case undercoating over the rotten frame to pass a basic consumers inspection. Not good for road safety and not good for the consumer.
2012 Chevy Silverado rotted frame. The contact stated that the sway bar was so rusted that it broke in half and was replaced. The front struts were also super rusted. The contact does not feel comfortable driving the vehicle until the issues are addressed.
Had an inspection done and was told that the frame is partially rusted through. We took it to our dealership to be fixed and was told there was nothing they could do because Chevy does not want the liability of fixing rusted frames for its 2010-2013 models. I also found this to be true with local body shops in my area so basically our $11,000 vehicle is junk. After my research, this seems to be a common problem with Chevy and should be investigated. They should be ashamed of their business tactics by putting people's lives in jeopardy
truck frame on both sides of vehicle is rusting through, requiring structural repair. Truck has been carefully maintained and the body is generally rust free. I am the original owner and am nowhere near salt water. Truck has been garage-kept since purchase. If left undetected, structural collapse could have caused injury or death. Damage was confirmed by tire shop[Discount Tire in Gaylord, MI.] on 9/7/23. No prior indication of excessive rust.
The frame is rusting out. The rear shock mount is rusted on bothe shocks. The main frame rail is rusted and has holes in the frame. Before long this will cause a problem if the frame gives way. The rear wheel wells are also rusted above the tires on both side. It was inspected by a body repair and said frame will need replaced along with two bed panels
December 2022, General Motors-Onstar system was deactivated in million of vehicles across America. This system was sold as a MAIN SAFETY and SECURITY system, integrated in millions of General Motor products was advertised as next generation Safety. This system allowed active subscribers the peace of mind that in the event of an emergency, they had us covered. motor vehicle collision detection for the event that you crashed, they could send first responders. If the vehicle was stolen, they had safe methods to locate and disable the vehicle. If you locked your keys in the vehicle with your child or pet, they could unlock it for you. In 2015 Canada "sunsetted" their 2G network which in turn would have disable Onstar for millions of Canadian vehicle owners across Canada. General Motors-Onstar offered FREE HARDWARE UPGRADES to keep Onstar active for whomever wanted and chose to keep the Onstar system working for them. Please refer to https://static.nhtsa.gov/odi/tsbs/2016/SB-10089229-2280.pdf and https://static.nhtsa.gov/odi/tsbs/2019/MC-10166666-9999.pdf. What about the vehicles sold in America" What about the people who purchased General Motor products for the specific reason of Onstar peace of mind? The people who want the system to function as it should? What if I do not have my cell phone with me in a remote location and I crash my truck at 70 mph? No Onstar to alert first responders. What if I accidentally lock my grandchild and keys in my car? Must i now break a window instead of calling Onstar and asking for an emergency unlock" And a very important one for me as many others. What if my vehicle gets stolen. Now there is no way to locate it. There is no way for Onstar to SAFELY shut it down so it could be recovered. I paid yearly for Onstar services for that exact peace of mind as did MANY OTHERS. There is even a petition where people are saying that if given the choice, they, like myself, would gladly pay to have the system upgraded like they did for Canada.
Dash Board of my vehicle has cracked around the area of my air bag. Worried that my air bag will not work properly if ever in an accident. No dash board should crack! Either the material's used when made were not as durable as they should be. Truck has been maintained in excellent condition since it was bought from dealership. No inspection, no safety lights on, no warning lights on. As being the original owner and seeing this worries me and my safety. NO DASHBOARD SHOULD NEVER CRACK/SPLIT.
Cracks in dash around passenger side airbag. Concern is that if airbag deploys that the dash components around the airbag will become dangerous projectiles.
The dashboard on my 2012 Chevy Silverado 1500 is cracked in two places. The crack next to the passenger side airbag has been there since I bought the vehicle but the crack in the middle of the dashboard just appeared from normal city street and highway driving. I am concerned it could be a problem if I am involved in an accident.
Dash board cracks have occurred at approximately 75K miles at the corner of passenger airbag and over instrument cluster. These are fairly common for a multi-year group of GM vehicles and was involved in a now dismissed class action suit. It may/may not eventually affect the instrument cluster, and may/may not affect passenger airbag deployment. It may/may not result in further injury if dash comes apart in accident. Cost to replace at local dealer is approximately $800 for parts and labor. Not covered by original manufacturer warranty due to mileage or comprehensive extended warranty currently in force. Planning to replace but not happy about it. GM should have recalled or offer to at least split costs.
4.3L V6 wt 2012 Chevy 1500 4WD vehicle drives fine, good temperatures and then without warning the vehicle shows a warning message that the engine is too hot and that the A/C was forced off by the trucks computer system and sends the temp gauge to 160 and will not move. Problem appears to be a manufacturer installed thermostat that if not dealt with immediately send the cooling fans and radiator fan(s)(as mine has a oem from the dealer auxillary transmission cooler at full speeds. The risk of this issue can cause damage to the truck and needs to be looked into as it can cause the fans and coolant to cause damage to the vehicles and also not let an accurate readout of engine temps to let them know of actual issues present. Code is code P01028 that gets stored but the issue is in the thermostats that the threshold for an engine that doesn't reach it's cutoff value shuts it down.
Dashboard cracked at passenger airbag area when truck had less than 25,000. Chevrolet replaced it under warranty. At about 100,000 the dashboard cracked in the same exact location. Concerned that because of the location of the crack it may effect the passenger airbag. Everyone I know with this truck in the 2011 - 2012 models has the same exact crack in the same exact location.
A D V E R T I S E M E N T S
- La Crosse , WI, USA