This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Silverado 1500. While driving between 30-40 mph, there was a clunking noise coming from the steering wheel and the front end of the vehicle bounced. The noise intensified when making a turn. The dealer greased the intermediate steering shaft. The failure continued and the intermediate steering shaft was replaced. The failure still persists. The failure mileage was 36,000 and current mileage was 112,000. Updated 03-05-08
Intermediate shaft in 2002 Chevrolet Silverado rattles since new. Temporary fix has been to grease the shaft every few months. Now GM says don't grease the shaft, replace it with new design, but of course, there isn't any warranty now.
: the contact stated while braking from various speeds, the anti-lock brake system did not engage and the brake pedal went almost all the way to the floor of the vehicle. This caused an extended stopping distance and nearly caused a crash. There was a NHTSA recall #05V379000 which pertains to the hydraulic anti-lock service brakes. The vehicle was not included in the recall due to the VIN. The PCV valve and fuel filter were replaced. The rear brake pads were replaced and the rotors were machined, the rotors were eventually replaced, there was noise coming from the front end. The intermediate steering shaft was dry. Updated 01/09/07.
: the contact stated while traveling 40 mph, the vehicle presented permanent to worsening conditions of the steering column. Prior warnings included when turning the wheel to the right, the vehicle made a clicking sound and vibration would occur. The steering column gradually became more difficult to turn. The vehicle was taken to the dealer ten separate occasions for the same repairs concerning the steering. Upon examination, the dealer determined that the steering shaft needed lubrication and that the vehicle would need lubrication maintenance every 4,000 miles. Also, the interior shaft was worn and the belt was broken. The dealer replaced mount cushions, repaired the bushing and steering gear, and provided steering shaft with a lube kit. Prior examinations made by the dealer could not identify the cause of the problem. The left rear tire had a broken belt. Updated 12/01/06.
- Jonesborough, TN, USA
Search CarComplaints.com for these popular complaint phrases...
2002 Chevy Silverado brakes failed at low speeds. When the consumer took the vehicle to the dealer to be inspected, he was informed there was a problem with the ABS. The sensor was cleaned and a part was replaced. The consumer then received a recall notice in October 2005 regarding the ABS. The recall letter stated the consumer could apply for reimbursement. The tailgate rusted and broke. The steering relay and right front idler arm were replaced. The window regulator was replaced. The wheel center cap fell off.
The steering is difficult to steer when making left turns at low speed. Took to a dealer for this problem and the dealer thought this to be a power steering pump failure. The pump was replaced and steering gearbox as well. Dealer said the gearbox would have to be replaced to correct this failure. No problems since the repair. The steering gear box had been repair before per a service bulletin.
After striking a bump while driving vehicle shook uncontrollably. Dealer inspected the vehicle, and the steering shaft was found to be defective. Replace intermediate steering shaft.
There has been a repeated clanking noise from the front of the truck when making sharp turns at slow speeds. Dealer R&R shaft and lubed splines per bulletin 00-02-35-003A. Noise came back after a year so dealer said it was a bad steering shaft and loose at splines. They replaced the steering shaft a week ago and the noise has gone away at this point.
Clunk type feeling in steering wheel on turns and when hitting bumps. Engine knock on cold start. Engine was noisy when started after having sat over night
Truck pulls, toward the right when steering wheel is centered, dealer has had this truck numerous times and says this is normal.this is a safety item you have to recorrect steering all the time, no wear to tires, steering box and shafts has been replaced.
Intermediate steering shaft on my 2002 Chevy Silverado 2500hd rattles and steering wheel shakes. Under warranty this problem was fixed and has now surfaced again. Seems to me to be a defective design and should be recalled to be fixed.
The power steering & power brakes went out simultaneously. Fortunately I was only towing the boat trailer(2000 lbs) I had just unloaded a 5000 lb boat the date was 7 July. No one was injured and nothing was damaged. However upon checking around this apparently is a common problem on this GM platform. The dealership knew what was wrong before they saw the vehicle and admit to servicing this problem. My issue is how many people need to be injured or killed before someone recalls these. I just found out that the shaft which is breaking has been replaced with a new part but there are thousands of these things out there and no warning has been issued. My local dealership. They have replaced 6 of these in the last 2 weeks. The dealership in cheboygan has replaced 5 in the recent past for a total of 11 in two dealerships.
The consumer heard a noise in the steering. The vehicle was taken to the dealer and they greased the intermediate steering shaft, but the remedy only lasted 5000 miles. The thump noise was heard inside the cab and felt in the steering wheel and the dash. The vehicle had been in repair four times and the changed the steering box on the 3rd visit. The new box started experiencing the same problem. On the fourth repair the steering box was greased. When the vehicle experienced the problem it worsened quickly and felt like the wheel were loose. The steering would crunch in the consumer's hand and felt loose. The dealer only made temporary repairs.
Loss of power steering at low speeds such as driving in a parking lot. This happens when making rapid steering changes. It is very similar to the description of the current recall of GM cars. This problem happens with both steering directions. This happens several times each week and has been happening for about the last year and a half. It doesn't seem to be getting worse. It just stays the same.
Front end clunking on my vehicle. General Motors knows there is a problem on all C/K pickup trucks manufactured from 1999 to present but will not engineer a fix for the problem with the intermediate steering shaft.
While driving vehicle will continuously pull to the right, making it very difficult to steer. The dealership has replaced the steering gear and did some alignment, but problem still occurs. Ph the vehicle has been aligned on numerous occasions, and have not corrected. The front tires were wearing out unevenly. Scc
I was driving down a curvy maountain road and steering to the left in a turn. My steering locked up and I had no control. I got the truck stopped before we went over a several hundred foot drop. I had my wife, 3 year old daughter, and 6 month old son in the truck with me. I got the steering unlocked and drove home. I took the truck to the dealer and they said since they can not duplicate the problem they will not fix or replace anything in the front end or steering without duplicating the problem. I do not feel safe driving a truck that has done this. I usally have my children with me in a truck that is unsafe. I was told by the service manager that he will not authorize any repair without duplication. I asked him why he would send a truck out that was unsafe. All he could say was I care but no repairs without duplication. I conacted GM and I am waiting a reply.
- Kennesaw, GA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Pittsburgh , PA, USA