This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Silverado 1500. The contact experienced several issues with his vehicle and took it to an independent mechanic for repair. When he took the receipt for the repair to the dealer, they refused to speak with him. The dealer claimed to have called the manufacturer and was informed that they were not responsible for the repair charges because the vehicle was serviced by an independent mechanic. The rear end seal, transmission collar, intake gasket, theupdated 04-20-09 head gasket on the engine, and the catalytic converter were all replaced. The failure mileage was 98,000.
2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.
I bought a 2002 Chevy Silverado in Oct 2001. I have been the only owner and driver of this vehicle. My complaint is that since I have had this vehicle I have had the left rear differental axles seals and brake pads replaced 4 times and the right rear seal and brake pads once. The problem started when the vehicle had 15,682 miles, second time at 26,252, third time at 32,727 and the fourth time at 65,624. When I took the vehicle back for the third time I was told that the seals were fine and that I probably needed the pvc value, fuel and air filters changed. They changed everything and charged me for the work. Within 3 weeks I went to another Chevy dealer who stated that the axles did need replacing. They did the work that should have been done 3 weeks earlier. When I went to the first dealer about being reimbursed for work that should not have been done I got blown off. I now have paid over $500 for a reocciring problem which seems to be a defect. I have contacted General Motors and even though they have talked to me I feel that I am getting nowhere. What is it going to take" me having an accident because my brakes get fluid leaked on them. I trailer my horse with this truck and god forbid anything happen when I am trailering. Then are they going to listen and do something about this"
A D V E R T I S E M E N T S
- Defiance, OH, USA