This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.
The contact state vehicle rolled out of the driveway with the parking assist brake on. There was a recall for the manual transmission but not for the automatic transmission. The dealership stated the parking assist brake wore out. Contacted the manufacturer, was referred back to dealership. No repairs made. Phone interview update (April 3, 2006): The complainant had the 4-wheel drive transfer case placed in neutral, which effectively render the automatice transmission (in the 'P' position) parking pawl ineffective in immobilizing the vehicle.
I own a 2002 Chevy Silverado K-1500 with 64,000 miles. Last week I was pulling into a parking space at 2-3 mph, and all of a sudden my brakes failed ( pedal to the floor) and it felt like the truck accelerated (my foot was off the gas pedal. I ran into a brick wall, cracking some plastic on the front bumper, and denting the bumper itself. Luckily, I hit the brick wall with the front tow hook. The next day I took my truck to stanley Chevrolet and had them look for any problems. The truck was taken there earlier in the fall, to correct the ABS recall. Stanley, could not find any problem. I would also like to submit that my emergency brake system is completely worn out. Which is odd since I have never used them.
GM recall no. 05042 is not limited to trucks with manual transmissions. I have talked to other owners of Silverado trucks with automatic transmissions who have reported parking brake failures. Service brakes are not affected.
There is recall 05V161000 concerning emergency brake problem on manual transmission vehicle. However, the consumer's vehicle has automatic transmission. This vehicle was not included in the recall due to VIN although it has the same emergency brake system on automatic transmission. Realized this problem on September 23, 2005 because of taking the vehicle to get it inspected, and their insistence the emergency brakes will not hold. There was no forewarning for the problem.
- North Ridgeland Hills, TX, USA
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The parking brake on my Chevy truck from the day I purchased it has been weak. I seldom use it and have never driven it while engaged, however it has completely worn out the shoes and destroyed my rotor/drums. I had not noticed it until I recently tried to obtain an inspection. The attendant then immediately proceeded to check the parking brake and informed me that it did not work and it costs $400 to $500 to repair. He also stated that all Chevy trucks of these years all had the same problem. I am thankful that I had not encountered a situation where I would need it as it had worn itself out without even being used.
Emergency brake stopped working on my 2002 Chevrolet Tahoe after 34,757 miles. A properly working emergency brake is critical, as my three small children ride in and play around this vehicle.
Recently I was rotating my tires (moving front tires to rear and rear tires to front). I had the emergency brake engaged and upon hand tightening up the rear tires (the rear end was completly off the ground), I noticed that there was no resistance on the rear tires with the emergency brake engaged. After lowering the vehicle back to the ground, I performed a test. I was on a flat surface, put the vehicle in neutral, engaged the emergency brake, and tried to move the vehicle by myself. I was able to move the vehicle with ease. The emergency brake also goes all the way to the floor with no resistance and has no effect on the brakes. I visited www.NHTSA.dot.gov and noticed that a recall has been placed on the emergency brake system on vehicles with manual transmissions (NHTSA campaign id number : 05V161000). I call Chevrolet and voiced my concern over my vehicle not having resistance at the emergency brake, they stated that since my vehicle was not a manual transmission, that I was not a part of the recall. Question to NHTSA, how does the type of transmission effect the emergency brake which is suppose to be a mechanical device that operates on its own? I have been to many forums where numerous people have mentioned problems with their emergency brakes. I have even printed a technical document from Chevrolet that describes to the technician to install the same retaining clip to emergency brake jobs that is used in the recall for manual transmissions. This is a problem and could lead to numerous crashes, the emergency brake is just that...a person relies on the emergency brake in emergencies and without the brake doing its job, people will sustain injuries and even die without this problem being fixed immediately.
2002 Silverado automatic, parking brake at 53,000miles has no pads left and the rotor is scored. Rotor unrepairable.parking brake not holding. Dealer as well as gmcustomer service denies any previous complaints. Problem not fixed as GM refuses to accept responsibility also denies any knowlege of recall on 2002 Silverado manual transmission.
Emergency brake failure at 57000 miles, ate up drum/rotor, never adjusted properly from new. Used at every engagement of park. Dealer said he had seen many with same problem due to faulty design by Chevrolet. Expensive to have fixed and no guarantee it won't happen again at 50K+/- miles.
Unwanted ABS brake activation almost caused 4 accidents with my 2002 Chevy Silverado. After the dealer told me I couldn't replace just the sensor and that I had to replace a part that was fine just to replace the sensor because it was built into that part and it was going to cost almost $600 I just pulled the fuse on the ABS. Now I have no ABS and have to look at two warning lights on the dash all the time. The truck only had around 39000 miles on it when this happend. Also the parking brake didn't work and after adjusting, it still bairly works.
Contact stated: Took truck to dealer yesterday. Rear brake system had totally rusted and fell apart. The emergency brake was gone. Rotors fell apart/rusted. Had no rear brakes. 1 year ago he had the car inspected and nothing was wrong then.
Stopped vehicle on slight downward graded driveway. Place gear shift in neutral, stepped on brake pedal and applied "parking brake". released brake pedal and found that vehicle started to roll forward down driveway. Tried resetting parking brake several times but it did not have any effect on keeping the vehicle from rolling. Dealer advised that this is a known problem not covered by warranty and suggested that I contact the Chevrolet customer service rep for further information.
Went to get my 2002 Silverado state inspected and was informed the E-brake pad were defective. I went to an independent auto repair shop and had them repaired. Went back to have my car re-inspected snd was informed that this inspection facility fails anywhere from 10-15 Chevrolet vehicles a week for the same issue. The dealership will not cooperate in this matter as the repairs were not done at the dealership. I called the GM customer service line and was informed by the representative that premature E-brake failure is a "known issue." I have 1 brake shoe that was kept during the repair process.
Had 2002 Chevy Silverado parked on and incline in the driveway, put transmission into park and applied parking brake, turned vehicle motor off and vehicle lunged forward, took in to have 30,000 mile service done and told dealer of incident, dealer brought to my attention that my parking brake was not functioning properly that I would have to get it replaced at my cost, this should be fixed under warranty by Chevrolet.
When vehicle was about a year old, told the dealer the park brake goes to floor and holds very little. Dealer said this is normal. After a few months the park brake lost all effectiveness. Last week while using the vehicle to launch a boat, the vehicle slipped back as one wheel lost traction and the only thing holding the boat and vehicle from moving was the transmission park. Because of this incident the vehicle was taken to the Chevrolet dealer. A defective "clip" had allowed the brake friction material to rub the brake drum surface and wear to the point of being totally ineffective.many of these vehicles have the defect and the operators do not know that they no longer have a working park brake. GM has issued a service bulletin with information about a fix being available but the owners are not aware of it. The dealer charged approximately $200 to replace the components due to their view that it is normal wear. This is a widespread problem that needs to be remedied.
I own two 2002 GM products, a Tahoe and a Silverado pickup. The emergency brakes do not work on either vehicle. I have had to take both to the dealer for repair to get them to pass state inspection. I have contacted five of my friends that own 2002 GM products and three out of the five have the same problem. That is a safety concern and someone needs to investigate this in greater detail.
A D V E R T I S E M E N T S
- Gunnison, CO, USA