This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Silverado. The contact stated that while towing a bass boat, the rear bumper collapsed. The vehicle was taken to the dealer who stated that the bumper was working as designed and advised the contact should get an after market bumper since the factory bumper was built to specifications and they were unable to alter it. The contact mentioned that the bumper did not have the strength and towing ability as it was advertised. The failure mileage was 7,000 and the current mileage was 11,000. Updated 10/11/12 the consumer stated a bass boat was loaded onto the trailer. The consumer stepped off the trailer onto the rear bumper of the Chevy pickup, when the corner collapsed to the downward. The manufacturer was notified and planned to exchange the bumper for a sturdy one. The manufacturer then stated the bumper met regulations so there was nothing they could do. The consumer stated the bumper could be bent by simply using his hand with barely any effort. Updated 10/16/2012
- Mascot, TN, USA
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- Mascot, TN, USA