The contact owns a 2006 Chevrolet Silverado. The contact noticed that while the vehicle was parked, transmission fluid was leaking. The vehicle was taken to an authorized dealership for diagnostic testing where the contact was informed that the transmission hoses were leaking. The fluid and one of the hoses were replaced. The contact stated that transmission continued to leak and the dealer was scheduled to replace all three hoses. The failure mileage was 25,578. The current mileage was approximately 35,790.

- Cherry Valley, MA, USA

We purchased a Chevy Silverado pickup in 2006. My husband has babied this truck, never pulled anything heavy and has rarely had it in 4 wheel drive. In December 2009 the transmission started acting up, the truck at this time had 20,400 M/L miles on it and not much more at this time, yes twenty thousand four hundred. The warranty expired as it was 3 years or 36,000 miles. The dealership bill roberts cheverolet that we purchased this truck was in bolivar mo 60 miles from us, the warranty was out so we hired a local mechanic to do the job for us. He is a certified mechanic and has done warranty work for a Ford dealership in appleton city mo and other dealerships in the area. We knew that if we took it to the dealership it would cost us more than having it done locally and my husband did not want to haul it 60 miles or any miles to be repaired knowing that we had no warranty and no trailer to haul it on.. I felt like this should not have happened with the low miles on the truck and called the dealership. I spoke to the parts department who informed me that since we took it somewhere else other than them that we could not be helped but had we brought it to them they could have helped out with it due to the low miles, even though the warranty was up. Now a warranty is a warranty and is black and white, apparently there is also gray, which we as consumers are not aware of. So how were we to know to take it to them under the circumstances. How were we to know that there were gray areas in the warranty as it was not listed as so. We paid almost $1500 for this to be repaired out of our own pocket. I work 2 jobs so thankfully we had the money but if I wasn't it would have been a financial burden on us, especially at christmas time. My husband has taken his vehicle to the dealership for recalls to be repaired, they have a log of the miles listed at those times, and has faithfully kept it serviced.

- Eldorado Springs, MO, USA

The ac has never worked. Took it to coutesy Chevy 3times. Still dose not work. Had to replace the wheel bearings. Took it there 2 times 4 that. Had 2 rebuild the transmission once. And now its acting up 10,000 miles later. This is a 2006 Chevy Silverado that I paid 25,000 $ for only 2 years ago.

- Salisbury, MD, USA