This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the driver's power adjusted seat malfunctioned. When exiting the vehicle the seat was sliding forward instead of backward to let the driver out of the vehicle. The vehicle has been taken to the dealership for inspection three times. On the third time the dealer unplugged the seat. The manufacturer was contacted, and they were in touch with the dealership. The dealer and the manufacturer concluded that the seat was performing correctly. However, at this time, the dealer left the seat unplugged since they could not repair it.
Easy exit and keyless entry function on key fob do not operate 10 way power seat. On exit seat goes full back, but has to manually be repositioned to setting 1 or 2. key fob 1 and 2 do not postion seat to pre-set positions 1 and 2. dealer noted the computer information center does not (this year) have the question concerning options for activation of the easy exit button. Therefore, it could be concluded there is a software issue in the computer program. I.e. if the user never selects one of the options for the easy exit/key fob programs, they may well be in the default mode (not activated) this issue has been reported to dealer and GM (case number opened).
- Jacksonville, FL, USA
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- Labelle, FL, USA