My 2004 Z71 chevy silverado is the first chevy truck i have ever bought and oh what a dissapointment.At 15,000 miles i too had a serious clunking noise and rattle in my steering column.I took it to the dealership and they knew right away what i was talking about and proceeded to tell me there was a bulletin sent out to inform owners of this problem.I never recieved one.This was the first act of deception.They fixed the problem and sent me on my way.Turns out they repacked the steering column with grease and temporaraly fixed the problem.I did'nt drive the truck much at all the next year and a half and about 8,000 miles later just as the warranty expired the problem returned.It was then i realized after talking with other friends with the same truck that chevy was putting a bandaid on a problem that they couldnt or wouldnt fix.How very sneeky.

I hope that a class action lawsuit is filed and chevy is forced to do right by us pissed of owners.This is an obvious defect and i see no reason why we should have to pay for their f....up.Ive been told that a completely new steering column is the only fix at a cost of 700$.I see others on here have had that done and the problem returned,WTF?Anyone know how to fix this problem aside from dumping the piece of crap over a cliff?

THIS ACTUALLY IS THE SECOND TIME THAT THIS HAS BEEN AN ISSUE WITH MY TRUCK. THE FIRST TIME IT WAS UNDER WARRANTY AND REPLACED AT 30600 MILES. IT STARTED CLUNKING AGAIN APPROX. 18 MONTHS AGO WITH ABOUT 70000 MILES. I DECIDED TO CHECK ON LINE TO SEE IF THERE HAD BEEN A RECALL ON THIS THAT I WASN'T MADE AWARE OF AND FOUND THIS WEB SITE. IT SEEMS I DEFINITELY AM NOT ALONE WITH THIS ISSUE. I ALSO HAVE THE POWER STEERING ISSUE WHERE IT MAKES A RUBBING LIKE SOUND WHEN TURNING, USUALLY TO THE LEFT AND ALWAYS WHEN GOING SLOW (LIKE WHEN PARKING). I HAVE NEVER BOUGHT ANYTHING OTHER THAN AN AMERICAN MADE VEHICLE AND I AM 53 YEARS OLD. MY FAMILY OF 4 DRIVERS ALL DRIVE GM PRODUCTS. I MOST DEFINITELY FEEL THAT THIS IS SOMETHING THAT CHEVROLET OUGHT TO TAKE CARE OF AS IT MUST BE A WIDE SPREAD PROBLEM. I AM ALSO STARTING TO HEAR A COMPARABLE SOUND IN MY 2002 PONTIAC BONNEVILLE GLE.

I have always been a ford man but after too many engine cooling and transmission problems, i decided to buy a Silverado this time. I was happy with the looks and feel of the truck and even purchased an extended warranty to cover any problems. Well, i got the problems, but not the coverage. After a few months, the steering started to rattle and pop at low speeds, tires started to screech around very low speed tight turns, and i intermittently lose power steering for no apparent reason. the dealer would not fix any of these problems under warranty. Truck drives great on the highway, but drives like an old piece of SH*% around town. I will NEVER buy another GM product as long as i live. I will buy a toyota next time because American car companies can make a good product, they choose not to. If Chevy decided to screw the people that are most loyal(full-size truck buyers) by not recalling a common problem, F**K em'! I hope they do go under...

I have a clunking sound and clunking feel in the steering wheel while going around curves on my 2004 Silverado with only 34 thousand miles and agree with everyone else that this is a safety issue that should be immediately addressed by General Motors before someone is killed due to steering failure. They can take this as a warning because I will keep copies of these complaints and in the event of anyone having a steering failure will bring these to light. I have checked the steering, and the steering box main shaft has excessive movement in all directions, and in my opinion with a mechanical background, feel that these steering boxes could lock up while negotiating a curve causing a catastrophic accident. I only hope that General Motors addresses this problem before it is too late.

I drive this truck less than 5000 miles a year. After the first year I began noticing a clunk sound AND FEEL in the steering wheel. The longer the truck sat between drives the worse the problem. I had the dealership look at it and they lubed the steering shaft per the then current TSB. Was fine for a while. After the warranty had expired the problem came back this time it felt like the wheel would come off in my hands. I researched a bit online and found a new TSB referring to the NEW steering shaft. It is non grease able and addressed the clunk problem. I went to the dealsership and referred them to the TSB and also enlightened them that they had not completely repaired the problem from the last in warranty repair. I requested the new shaft and I requested GM to pay for it. I got it. Mind you, I did not demand and pitch a fit. I have found that if I am calm and easygoing I can usually get the problem resolved to my favor. Boy, wish I had known this years ago. ANyway, it doesn't always work that way.

The steering shaft/column makes terrible noises when you turn and especially when you drive on rough roads. It got worse after an alignment. GM dealer says its not a safety issue, so its not recalled. They say its just an annoying noise and is a common problem, but won't cover it under warranty, and they don't have a definite way to fix it. Sounds like some people on here have had them pack it with grease, I may try that. Mine makes an awful noise...it sure sounds dangerous. I've looked under the front at the steering stabilizer, pittman arm, joints, etc...it all looks fine. But the noise seems to come from where the steering column goes into the firewall. Scary. Nice truck, no other complaints, but this problem needs a solution!!!