This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Silverado. The contact took the vehicle to a local repair facility to have the tires rotated when he was informed that the entire lower ball joint assembly was defective and the caliper and brake pads were loose and flopping around. The mechanic refused to repair the vehicle because of the severity of problem. The contact drove the vehicle to an authorized dealer but was told that it could not be inspected until the following week. The contact had not called the manufacturer when the complaint was filed. The vehicle was not repaired. The current and failure mileages were approximately 91,200.
We purchased a new 2004 Chevrolet Silverado that currently has only 11,475 miles on the vehicle. I was informed during a safety inspection that the brake rotors and brakes need to be replaced (complete) and had commented he has experienced "many failures" such as mine. Failure due to porous casting of rotors causing pads to become unusable. Servicing dealer that inspected failure listed as rust? the repair will cost in excess of $700. In researching the failure I found interesting documentation that the failure of the rotor material has been an ongoing problem with Chevrolet products and many claims have been filed with the NHTSA. I am aware Chevrolet has paid claims to others with the same conditions and I feel the NHTSA should look at this problem before there are fatalities caused by this material failure. Repairs have been made by Chevrolet at not cost to me however I was not entitled to the original parts since cost to me was waived. Now we can only hope the new rotors have a better service life then the original set.
Outside disc brake pad on right rear wheel wears out prematurely causing the brake disc to be damaged. Rear right side axle is alloed to float from side to side in the axle housing allowing the brake pad to be loaded by the weight of the triuck during normal operation. This loading causes the premature brake pad wear.
- Dublin, GA, USA
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- Kirksville, MO, USA