This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Silverado. While the contact was driving approximately 10 mph, the brake pedal unexpectedly traveled to the floor upon engagement and would not respond. The vehicle continued in motion until the gear was shifted into neutral and eventually the vehicle came to a complete stop. The contact inspected the vehicle and detected that the brake line exhibited severe rust corrosion. NHTSA currently has an open investigation related to the failure associated with action number EA11001 (service brakes, hydraulic: Foundation components hoses, lines/piping, and fittings). The vehicle had not been repaired. The approximate failure mileage was 78,000.
The contact owns a 2002 Chevrolet Silverado. While driving at low speeds, the contact noticed that the anti lock brake system would activate yet the vehicle would continue to accelerate. The contact did not inform the local dealer, instead he notified the manufacturer who advised him that there was a previous recall under NHTSA campaign id number: 05V379000 (service brakes, hydraulic:anti lock) in which repairs were already performed. The manufacturer did not offer any additional assistance. The current mileage was 138,000 and the approximate failure mileage was 137,000.
Another driver pulled out in front of me and when I applied my brakes a brake line burst and I lost my brakes and almost ran into the other driver who pulled in front of me. I went into the ditch to avoid hitting the other driver. I took me truck to my mechanic and he said the brake lines were rusted and that's why they failed. They all need replaced so this doesn't happen again.
2002 Chevrolet Silverado - 2nd brake line failure in past 6 months. Avoided accident by pulling into parking lot. All brake lines extremely corroded. You currently have an investigation into this problem - here is another case. All brake lines need to be replaced. According to dealer, they have no service bulletins on this, and it will cost "thousands of dollars". this is a pickup with 40K miles on it. My wife could have been seriously injured by the total loss of brakes she experienced. This problem warrants an immediate recall!
Total brake failure. Completely rusted through brake lines. Rear wheel drums rusted through, backing plate and emer. Brake rotted away. Nearly causing a severe accident on interstate. I was unable to stop my vehicle, and had to coast to a stop. Fortunately, I was not in traffic, and no one was injured. The potential was there for a serious accident. I wrote to GM twice in June, they never acknowledged either letter.
- Brookfield, CT, USA
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The contact owns a 2002 Chevrolet Silverado. The contact was traveling 50 mph when he applied the brakes and the brake pedal went into the floorboard. The brakes did not respond. The contact applied the emergency brake in order to stop the vehicle. The vehicle was not diagnosed for the failure. The contact stated that the rear rotors were entirely rusted three years prior to the failure. The current and failure mileage was 49,000. Updated 3/8/11 the consumer stated he noticed brake fluid was leaking from two of the steel brake lines and they were completely corroded. The front brake line ruptured which was located below the drivers seat on the outside of the frame rail and the rear brake line had ruptured as well, which was located on the drivers side wheel well. All seven brake lines along the fuel lines showed some degree of corrosion and needed to be replaced.
The contact owns a 2002 Chevrolet Silverado. The contact was driving 25 mph and approaching a stop. The brake pedal became extremely stiff and resistant to the contact's attempts to brake. The failure would cause an increase in braking distance and time that it took to stop the vehicle. The ABS warning light was also illuminated. The contact stated that the brake pedal would intermittently vibrate and the contact would have to repeatedly pump the brakes in order to stop the failure. The brake pads and rotors were replaced by an independent repair facility yet the ABS warning light remained illuminated. The failure recurred within three days of the repair. The contact stated that he did not feel safe driving the vehicle to an authorized dealer which was several miles from his residence. The manufacturer was contacted three times and would not provide any assistance. The vehicle was not repaired. The failure mileage was 104,000.
The ABS is engaging at low speeds when on dry pavement making my stopping distance longer. It has occurred approx 3-4 times over the last 5 days. This is the same problem that was addressed under NHTSA campaign id number : 05V379000. When that recall came out the issue was addressed by the dealer but now the same issue is occurring and General Motors is refusing to service the vehicle w/O any cost, saying they did what the recall required. I feel this is a safety issue that was not properly fixed when the recall came out. Thank you
On my way home from work at about 11:30 am on Tuesday July 28, 2009, I stopped at a light. The truck came to a complete stop and suddenly I felt the ABS kick in. The truck went forward, without my taking my foot off of the brake, into the intersection. It finally came to a stop in the middle of the intersection. A car had to serve to avoid hitting me. I called the dealership and they said there are no recalls on my 2002 Chevy Silverado truck. There was one on the 1999 Silverado for ABS failure.
The contact owns a 2002 Chevrolet Silverado. After having the vehicle repaired according to NHTSA campaign id number 05V379000 (service brakes, hydraulic:antilock), it is currently beginning to fail. When approaching a stop, the contact must apply extreme pressure to the brake pedal in order to stop the vehicle. The vehicle has not been diagnosed by the dealer. The current mileage was 50,229 and failure mileage was 46,000.
The contact owns a 2002 Chevrolet Silverado. The contact stated that the brake lines and drums corroded several times. The dealer replaced them after the first failure; however, the issue recurred. The manufacturer stated that they would extend the warranty for the lubrication and oil change only. The failure mileage was 40,000 and current mileage was 45,000.
: the contact stated while driving at any speed and depressing the brake pedal, the vehicle has an extended stopping distance. During panic braking, the pedal goes to the floor and fails to stop the vehicle. It was driven to the dealer who determined this was the design of the vehicle. Updated 7/31/2006 - the vehicle ABS has been repaired twice, once under recall. The pedal becomes spongy at time and can be pressed with little effort. The brakes were turned at 2900 miles then had to be replaced at 300 miles. Now at 19000 miles the rear brake rotors need to be replaced.
: the contact stated the vehicle was inspected and the mechanic determined the rear brake rotors and rear pads were rusted and grooved. The front brakes and pads were also rusted and grooved, but not as much as the rear. The rear brakes and rotors were replaced on 11-16-05. Updated 05/02/06.
In December of 2005 I brought my 2002 Silverado to the dealer for a recall on ABS sensors. I was contacted and told I needed brake rotors and pads on all four wheels. I asked them how a truck with only 10,200 miles that had been garaged since purchase could require $900 worth of brakes. First I was told it was due to inactivity. After explaining I have a 1976 GMC CK10 parked beside the Silverado and it did not require such repair, I was told new brake materials are inferior to the older brake materials. I suspect there may be faulty materials used in GMC truck brakes circa 2002 and seek you advice on the matter. Thank you.
The contact states since purchase the brakes have been weak when pulling his boat and making emergency stops. He states with both feet on the brake pedal, it feels spongy and it goes to the floor. The vehicle does not stop any faster when the brakes are pressed harder. The trailer for the boat does not have any brakes and both weigh approximately 2000 pounds. The pulling capacity for the vehicle is 7200 pounds. The vehicle has been to the dealership and they state the brakes are working properly; therefore, no repairs have been made. They have not driven the vehicle with the trailer and boat attached.
I own a 2002 Chevy Silverado K-1500 with 64,000 miles. Last week I was pulling into a parking space at 2-3 mph, and all of a sudden my brakes failed ( pedal to the floor) and it felt like the truck accelerated (my foot was off the gas pedal. I ran into a brick wall, cracking some plastic on the front bumper, and denting the bumper itself. Luckily, I hit the brick wall with the front tow hook. The next day I took my truck to stanley Chevrolet and had them look for any problems. The truck was taken there earlier in the fall, to correct the ABS recall. Stanley, could not find any problem. I would also like to submit that my emergency brake system is completely worn out. Which is odd since I have never used them.
Consumer letter regarding safety deficiency on 2002 Chevrolet Silverado braking system. The brake rotors and calipers have been replaced several times.
Premature rear brake wear. The rear brake were wore out before front brakes at 4 times the rate on this particular vehicle. This has been happening for 18 months. This vehicle has been regularly maintained. This vehicle is on its first set of rear brakes. The front brakes are original. The front brakes have approximately seventy percent wear remaining. Consumer is replacing the rear brakes and rotors. There are service bulletins #1336875, and #00-05-23-005B. The brakes were grinding in the rear and the rotors have been damaged.
A D V E R T I S E M E N T S
- Park Forest, IL, USA