This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Chevrolet Silverado. The rear backing plates that hold the back rotors in place were completely rusted and had to be replaced. The consumer contacted the dealership, and they gave him the number to GMC. The consumer then contacted GMC, and they accepted the complaint and said that they would see if they could do anything to help. GMC called the consumer back a couple days later and stated that they could not do anything. There were no accidents. The consumer recently received a recall on the front hub bearing assembly and wheel speed sensor. (11/29/05)
[5] major problems Chevrolet Silverado Z71 extended cab 4 door lt 350cu.in 5.7 liter. This truck came with the tow haul equip. And was sold with improper tires for the use described. Tires where Firestone 245/75-16. Steeltex A/T #108/104R M/S new vehicle sticker also. To me. This fraud #2) next failure: Lost all braking going down a slight grade. Brake pedal went flat to the floor. I released pressure. Pushed again. Down to the floor but with pulsing felt through pedal. Released again same...used both legs on one brake pedal other on parking brake. Engine shaking during this. Approx. Stopping distance 600-700-yards.! informed dealer when next service due at 15.000mi. No comment no issue #3) next failure: GM crap exhaust system manifold cracked in two@17,156mi. And converter blockage due to breakage of manifold fragments. #4) next failure: Same as #2 above. Breaking loss for brief 90-200 seconds. Enough time to be seriously injured or cause one. $17,982.47 mi #5) 20 mi round trip on way home on freeway sudden decrease in speed and the RPM gauge is at 6,000 RPM it does not go any higher. Then it grabbed and sped way up. Let off gas and sling shot type erratic speeds with same pressure on gas next pedal. Same [xxx] time. I will never reach that space in time or miles before this unreliable defect laiden poorly designed piece of shody merchandise kills me or someone else. The service dept wants me to authorize take down of transmission and dissemble the unit and said needed to notify GM. Also they mentioned 66,790. Is this a form or a charge?. I called them back only to get a recording. I said (my exact words) I authorize GM/ dealer to repair this vehicle now at their cost and deliver it asap. Come Monday this will be 4 days no truck. This will force me to use very harsh civil complaints for these interruptions. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Consumer states the vehicle squeaks/squeals when brakes are applied, vehicle has been to the dealer on two occasion and they informed consumer that the noise was the characteristic of the metallic pads used on those vehicles. Nlm
When stopping, brake pedal was down to the floor. ABS brakes locked up and vehicle slid before coming to a stop. Took vehicle to dealer who could not duplicate the problem. Dealer replaced leaking master cylinder and deglazed the rotors. Transmission experienced slipping, clunking and would not shift into 1st gear, dealer replaced transmission. Rear end is noisy, U-joints have been replaced, however noise reoccured, consumer states Chevrolet has a U-joint and bearing problem.
At times when applying brake pedal to make a normal stop it goes all the way to floorboard, causing extended stopping distances. Consumer stated in order to stop vehicle, consumer had to pump the brakes.
A D V E R T I S E M E N T S
- Pittsburg, PA, USA