This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2000 Chevy Silverado. The upper intermediate steering shaft is defective and was replaced per service bulletin 00-02-35-003J in Jan. 2002. Problems with chatters and erratic steering performance have continued and GM states that they plan to correct the problem but never have. Their recommendation is to grease the shaft...which only helps for a few thousand miles and then the chatter and erratic steering performance returns. It's a distraction which driving and in my opinion could result in an accident. I also question whether the current shaft is strong enough in the event of a rigorous steering maneuver. GM has dragged it's feet on this and it's time an outside Agency looked into it and insisted that GM recall the vehicle and develop a permanent fix for this problem. Such erratic performance in my opinion is a distraction that could contribute to an accident and the shaft could strip or fracture as well in certain situations according to certain mechanics I've talked with.
The 2000 Silverado has to be a blunder by General Motors. The truck has bad tires, the engine has used oil since day one. The engine has a deep knocking noise in the lower part and a tapping noise in the upper part. The engine has a miss at idle and no matter how much diagnostic equipment you hook up to the truck you can't find the reason, but after checking I have found that all the 99 and 2000 silerado's with the 5.3 have had a strange miss/vibration. There are so many more problems that I can't explain them all within this comment section.. note the truck only has 8,592 miles. General Motors has got a major problem with these trucks. GM trucks have really gone down hill.GM customers need to be able to get ahold of some upper level management to discuss their problems and address their concerns on timely manner. (tiresize: P265/75R16)( dot number: Tire size: P265/75R16 )
Overall vehicle is a step back in time. Many components of this "improved truck" fail to impress or even operate as they should, as mileage mounts more seems to go wrong this truck, truck goes back to dealer again next week but I am told there is nothing wrong or item has been fixed but problem is still there or returns shortly.
- Olympia, WA, USA
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- Fort Collins , CO, USA