This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was backing out of my garage and my 2000 Silverado 2500hd didn't steer and I couldn't steer it. There was power steering oil on my garage floor I have 31800 miles on the 6 liter engine.
Vehicle turns fine to the left. Power steering fails every time you turn to the right. There is a "whining" noise inside the cab when you turn to the right.
This occurred on Saturday, 1/31/04. Vehicle make: 2500 Chevrolet Silverado, 3/4 ton, 6' bed, 6L engine description: I had to make a tight right hand turn from a gas station onto the main road in syracuse, New York as opposing traffic was coming at me. After I completed the turn and started to head South on the main four lane road I immediately found out that the power steering was quite rough. Quite rough was not the word for it as there was no power steering! about a block from that point I had to brake and found out that there were no power assisted brakes on the vehicle. No idiot lights came on at all and this presented quite a serious problem especially with the snow plow attached. Both the fluid in the master brake and power steering cylinders were right up to normal levels and the serpentine belt was relatively new and intact! trust me that I am not happy about this at all from a vehicle that has only 30,000 miles on it and has been plagued with various major problems throughout its somewhat youthful history including two (2) full brake jobs to date. I'm just thankful that no one was hurt including myself. I want this letter to be relayed to the Chevrolet zone manager and I would like their input on the issues that have been presented. As a consumer there is no way that both the power steering and brakes should have gone at the same time, plus, the fact that there were no indications of a major problem from the message center or dashboard. There very easily could have been a different ending to this story especially with the type of winter weather and road conditions we have been having as of late here in upstate New York.
- Syracuse, NY, USA
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While driving the power steering fluid leaked which made the vehicle difficult to steer. The brake pedal also went to the floor and the brakes did not respond. The consumer believes the power steering failure caused the brakes to fail.
At 45mph the power steering went out. This could have caused loss in steering. Cause unknown. Dealer notified. Consumer stated there is a broken shaft and a failed power steering pump.
While traveling at 5 mph power steering and power brakes went out at same time. Dealership examined vehicle and determined that there was a broken shaft in power steering pump that caused a loss of these two power assisted systems. Conusmer states he was advised by dealership that this is a common problem with these types of vehicle's.
Was backing vehicle out of garage when something happened to power assist on steering. Also, had no power brakes. Everything had locked up. Noticed steering fluid on garage floor. Contacted dealership, and was informed by service manager vehicle will be towed. Dealer stated that consumer may have had foot on brake and went through safety zone on hydro booster cauing fluid to foam up and cause this problem.
Power steering went out/transmission rebuilt/ tires were wearing unevenly/rear springs had to be reinstalled the power steering pump failure resulted in a loss of power assist to brakes causing accident. There were no injuries but the passenger door caved in.
Power steering stops functioning intermittently. Wheel can only be turned with great effort when vehicle is sitting still.. can occur at any time but most often if vehicle is facing downhill. Chevrolet say this is the nature of the beast and will not fix it. I lhad identical problems with a 98 truck and it was fixed by replacing the steering gear box with a heavy duty box from a 3/4 ton truck.
Driver had lost control of vehicle hit a telephone pole head-on with a 50-65 mph impact, and then drove into a field. Upon impact, dual airbags did not deploy, but seatbelts were on at the time. As a result, passenger had cracked sternum, and driver had mild whiplash.
While driving on a "slick" road due to an earlier rain vehicle proceeded to go through a green light, and spun around at least twice. Then, it stopped and went straight through the light. Dealer was not contacted.
Power steering squeals when you turn to the left. This happens turning the wheel to the left from center, not when you hit the lock all the way to left. And, it only happens after the truck has warmed up. I have taken the truck back to the dealer and was told that this was the fifth one thay had seen with this problem. I was told that they could not repair the squealing and I would have to wait at least two months before GM would have a solution. I find this unacceptable. Please contact GM and push for a solution sooner than that. Thank you.
A D V E R T I S E M E N T S
- Edison, NJ, USA