This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The event was a car pulled out in front of me which still hit the driver's side of my vehicle (2000 Chevy Silverado). Then my truck had a full frontal impact at greater than 30 mph into a dirt wall in which neither the driver's nor passenger's airbags deployed (the truck is totalled). I hit the steering wheel and got a concussion with blood around the brain, a broke cheek bone, and fractured hip. My wife was 33 weeks preganant at the time and her water broke and she got a compound fracture in the lower leg/ankle. As a result of the water breaking my son was born 3 days later 7 weeks premature. As for what was done to correct the problem I'm hoping it will at least be investigated to make sure this is not a systemic problem (I.e. software screwup something not hooked up right in the airbag system etc). I have pics of the truck and the crash site I can send if necessary. I can also provide the location of the truck so it can be inspected.
Consumer was traveling about 40mph on highway and there was oil on highway. Consumer lost control of the vehicle, and it hit a guardrail. Upon impact, driver's side airbag didn't deploy. Dealership was aware of prooblem. Driver received back and neck injuries.
- Miami, FL, USA
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Vehicle was involved in a frontal collision with guardrail and several of its support poles at 80 mph. Upon impact, both air bags did not deploy. Consumer states impact was 85 mph and accelerating, consumer hit a guardrail and eight of its support posts, finally stopping when consumer impacted an over pass support.
I contacted sarah schille of General Motors about this failure.she sent an investigator to tom benson to look at the truck. He did whatever he does to collect data from the vehicle and then takes pictures etc. And sends all of the information to GM for evaluation. I feel this accident was severe enough for the airbags deploy and I'm not satisfied at all with GM's response to the situation. I requested the report and a copy of the deployment criteria for the airbags I was told that information will not be supplied. How am I to know if this is a failure or not. This information should not be private to the manufacturer only. I want someone to look into this problem.
Dealer sold a vehicle without air bag being installed. Consumer notified manufacturer. Manufacturer informed consumer that there was no federal regulation saying air bag must be installed in vehicle. Seeking NHTSA help in this matter.
A D V E R T I S E M E N T S
- Hillsboro, OR, USA