I am writing to seek some assistance with an inferior product produced by GM. I have a Chevy 2000 Silverado Z71 pick up that has piston slap starting at around 15K miles and progressively worsened which the dealer states is normal wear. This expensive vehicle also has a rear end bang into drive and then reverse again the dealer states is normal. Recently I fixed a snapped cable for the drivers window which the same kind of cable was recalled for the tail gate cables. I have replaced recall items for the tail gate cables, drive shaft yolk and the ABS sensors to which it is still not functioning properly. All of which when presented to the dealer and the response was it is normal, until the recall occurred. It seems the policy of a company which creates an inferior product is to state, "it is normal" to the consumer until the government steps when enough people complain and makes the dealer own up to the problems with the products and finally treats the consumer with more compassion, and to some degree "decency". with the many problems with this vehicle the government needs to step in and help the consumer with the dealership resistance to fix the problems caused by more concern for profit than quality.

- Weymouth, MA, USA