This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The support cables that retained the tailgate broke while loading a snow trailer, which caused the tailgate to collapse. No injuries to report. The dealer was notified. The dealer informed the consumer that the vehicle was not covered under a recall. The consumer stated that there were no weight restrictions posted for the capacity of the endgate. The consumer was loading a craftsman 5 hp compact snow thrower 165 lbs on the truck. The selling dealer offered to cover the cost of replacing the broken cables at their expense. The consumer stated the problem has nothing to do with the selling dealership but everything to do with General Motors the producer of the materials used in the manufacture of this vehicle. The consumer stated that he removed the transmission oil pan for fluid drainage. A transmission filter that would fit this vehicle as ordered from the selling dealer would not work with the transmission oil pan originally installed on the vehicle. The consumer had to purchase the correct transmission fluid pan that should have come on the vehicle.
While driving the vehicle made a loud banging noise. The consumer had the U joints replaced, thinking that would correct the problem. Upon starting the vehicle again and taking off, the noise came back. However, the consumer put the vehicle into reverse and the transmission locked up.
When shifting vehicle into reverse vehicle would not travel backward or when shifting into drive vehicle would not travel forward. Vehicle was serviced, technician replaced transmission.
In July of 2000 I purchased a 1998 Chevrolet Silverado, used, from a Ford dealership. There was only a 30 day warranty. In the beginning of December the brakes went on the vehicle. The brakes and rotors were replaced. On December 24, 2000, without any notice whatsoever, while shifting the truck into reverse I noticed it would not move. I put it into drive and it moved. After having the truck looked at, it was determined that there was a problem with the transmission. When I called the dealership where the truck was purchased, I was told that it would cost approximately $2,000 to re-build the transmission. After only having the truck for six months, driving it 30 miles round trip to work, never using the vehicle as a plow truck and never misusing the vehicle I would like to know how a vehicle of this year could lose such a major unit and have no recourse on the part of the dealership or manufacturer, that it become the responsibility of the owner to correct such an expensive error.
A D V E R T I S E M E N T S
- Watchung, NJ, USA