Filed second time. Recall repair is defective! recall repair has left seat belt tensioner cable exposed and flopping! metal bits and pieces are now on carpet and area around seat belt foundation and lower replaced cover area. The replaced rubber cover (92507580) is ripped and ripping more at lower connection of exposed tensioner cable. Dont understand recall? take car in twice (11/7/2016) (12/1/2016) wrong parts twice, third time 6 months later (5/1/2017) car seat belt damaged from recall repair"??"

- Warren, MI, USA

The contact owns a 2016 Chevrolet Ss. The contact stated that the vehicle was serviced per NHTSA campaign number: 16V518000 (seat belts); however, the cable wires were visible. The vehicle was taken to an independent mechanic for a second opinion and the technician stated that the seat belt tensioner cable was coming apart and steel pieces were falling all over the driver's seat and floor. The contact stated that the failure recurred three times. The vehicle was not taken back to the dealer nor repaired. The manufacturer was made aware of the failure and informed the contact that the repair was a permanent remedy. The approximate failure mileage was 13,000.

- Warren, MI, USA

I was in for body/paint service on 5/9/16 (ed rinke Chevy) when it was brought to my attention that I had two open recalls. I offered to leave the vehicle but they said they had no parts to do the repairs at that time. So on 11/7/16 they called me and said they had the part (for the seatbelt) so I took the car in and waited for the repairs. After I got car back they told me they had too order the seatbelt part but fixed the other recall, they didn't have the right part too fix the seatbelt. Ok return 12/1/16 "again" from their (rinke) call, they said they got the part no problem 20 minutes too repair, so I took the car in "again", get the car back and the person said somehow they ordered/got the wrong part! so here we are today 3/8/2017, no call from dealer, still with seatbelt recall unserviced. Apparently all they replaced each time, is the seatbelt cover. And it makes me think of all the people out there that received a 20% discount for their wait. I bought my car new 2/29/2016. See attachments for service docs. Thank you paul

- Warren, MI, USA

Dealer sold me car knowing about the recall but would not deliver. Chevrolet is not providing any status updates since 7/7.

- Florence, MS, USA

I have attempted to buy a 2016 Chevy Ss. I contacted my deal on 7-2-16. My deal had to locate a vehicle in the color asked for which they did on 7-7-16, the same day GM issued a recall and stop sale for issues with the seat belt. It's been a month with no work on a fix, no timeline for a fix, or any idea as to when I can take home my brand new car.

- Des Moines, IA, USA

I purchased a vehicle from a Chevrolet dealership, but I am not allowed to take it home. It sits on the dealer lot awaiting a fix for the seatbelt based on a recall. It's been almost a month since the seatbelt recall was announced but neither General Motors, nor Chevrolet has given any indication of a timeline for the fix, or what the fix will be. The vehicle is currently stationary, parked on the back lot of the Chevrolet dealership near my house. Chevy issued a stop sale preventing delivery, while allowing those that took delivery prior to 7/7/16 to continue driving a car the company has deemed not safe enough to sell. There are currently numerous 2014, 2015, and 2016's on the road, but somehow mine, with only 17 miles on it, may experience a seatbelt failure from fatigue and is therefore more unsafe than a 2014 with thousands of miles on it. Despite numerous attempts to determine when the fix will be available, I am left to have faith that a fix is coming. I have paid my money for the car, but I cannot drive it. I'm only allowed supervised visits.

- Olathe, KS, USA