This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noticed a noise in the front suspension and took it in to dealership to get looked at. Dealership inspected and told me some internal component of the strut had failed and it wasn't operating correctly. I asked if I could just continue to drive it and they told me it could be a safety issue if I didn't get it fixed. My vehicle only has 39,000 miles and I found it very odd for this component to fail with such low mileage. After doing a little research, it turns out there are many reports of both the front and rear suspension components failing on these vehicle when they were not very old and had low mileage. I got it fixed and don't have the component in my possession. Dealership told me it was a safety issue. The component has not been inspected. No warning lamps, messages or other symptoms of the problem prior to the failure.
The rear shock absorbers need to be replaced at 43000 miles. These are electronic magnetic rhealogical shocks and cost over $600 each!! this seems like an abnormal issue that should be covered by GM. I understand this is a common problem on these cars and since the part number has changed it seems that GM knows about this issue.
- Budd Lake, NJ, USA
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- Glen Ellyn, IL, USA