This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chuck hutton Chevrolet service -charged 05cvz brakes/ 88911428 steer/sup parts $219.24 labor $366.66/F joint kit/steering idler arm 88911297 part: $97.99 labor: $366.66/ 19297307 F-(s)arm parts: $42.89 labor: $331.30 on Sept 15, 2020, service consultant advised customer that it would take 7 days for her parts to arrive at chuck hutton parts department. Customer called on Sept 24, 2020. Service consultant advised, she was still waiting on the delivery of the parts. Customer spoke with service consultant on October 1, 2020. Customer was advised again by service consultant that she is still waiting on the parts. Hung up phone and called customer back within 5 minutes, and said her parts was here, her vehicle will be ready by 4:30pm the 1st. I knew that was impossible. So, I went in on October 2, 2020 between 4:30pm-5:00pm. I paid my ticket price of $1,912.81 with a credit card. Twenty minutes later, I was told my vehicle wouldn't start. My vehicle is still there. My credit card was billed the ticket price. This is a very bad customer experience with chuck hutton service consultant (greedy commission) upon inspection found ball joints worn and coming apart/the steering idler arm was worn at the joints. The steering pitman arm was worn at the joint. Inspected the steering system and advised. Replaced the steering pitman arm and lube chassis. Price gouging on labor $1190.40/ invoice #2551188 vehicle entered service area on Sept 15, 2020. Service consultant advised the customer, her car was ready for pick up on Sept 2. when customer arrived, she paid for repairs, customer was advised 30 minutes later, her vehicle would not start. Customer took her vehicle in for a routine exchange coolant 36 part flush, $169.95/ replaced reservoir $100.52 labor: $65.48 maintenance check $65.48(?)
I have a 2002 Chevrolet S10 ZR2. It has had many problems in the front end, it was eventually discovered to have numerous cracks and broken welds, mostly on the right side. At this point GM has offered a 70/30 split on repairs, which we reluctantly agreed to because we needed the vehicle repaired. Now that the frame has been haphazardly repaired by a different dealer, because the dealer that we purchased it from refused to look at it, we feel that it is still a safety hazard and we are trying to get it repaired correctly. We want proper repairs for our vehicle, but, to also alert others that there may be problems with the ZR2 frames. The original frame is still in the possession of turnpike Chevrolet in nitro, wv.
The frame is bent. The vehicle has a problem with the alignment a week after being repaired. The vehicle has been to the dealer several times for this problem. Chevrolet, S10, Blazer extreme 2002.
Consumer has brought vehicle back to the dealership three times for a creaking noise heard in the front end. Also, consumer complained that when taking foot off throttle vehicle will not slow down for a period of time. When driving with the air conditioner on, vehicle will not slow down. Vehicle overruns the cruise control from 3 to 6 miles per hour..
Noticed several days after purchase truck leaning 1.5 inches on drivers side, front and rear. Contacted dealer, they instructed to bring in after 1500 miles. Brought in at 2600 miles. After 1.5 months, dealer repair was to put stronger springs on left front, left rear, arch rear springs and fabricate shims (2) which were placed between frame and body. GM calls this fixed. I am not satisfied, and concerned about vehicle handling and safety possibly comprimised.
A D V E R T I S E M E N T S
- Memphis, TN, USA