General Motors is conducting a special policy program for 903,464 owners of 2000 - 2003 model S/T vehicles through which owners may, at their option, either (1) periodically inspect the tailgate support cables installed in their vehicle and have the cables replaced if the cable coating exhibits any indications of damage or deterioration or (2) request that the tailgate support cables be replaced free of charge. GM will honor all requests by owners who opt for replacement without question regardless of the condition or appearance of the cables. GM has agreed to mail reminder notifications to owners every two years until the tailgate support cables have been replaced or until the vehicle is 12 years old.ODI's investigation indicates that a significant majority of the reported complaints (87%) and injuries (94%) have occurred in MY 2000 - 2003 S/T vehicles.
