This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was bought for my 17 year old daughter. In August 1998. She parked the truck at a local grocery store and returned about 1 hour later. The truck would not start. She called roadside assistance which took about an hour to get there. They could not jump the truck off. It was towed to the dealership (pierson Chevrolet). They kept the truck about 3 days and could not find anything wrong with it. They told me if it happened again to bring it back. This was satisfactory to me. Then in approximately November, 1998, my daughter was driving home at night. She was coming down a very steep mountain (231S.) she put her headlights on bright and when she did the lights went out..at the same time all of the dash lights came on (check engine, oil, seat belts) just like the truck had gone dead. Her immediate reflex was to dim the lights. When she did, they came back on. We took the truck to pierson the next morning. They kept the truck 4 days, and could find no reason for the lights to go out. They called me and told me to come and get the truck and return the rental car. I asked if they knew why the lights went out, and they (brent ellison) said no. Also, he said could not guarantee me the lights would ever go out again, nor could he guarantee me they would not go out again. I asked him if he would put his child in this vehicle and he said yes. I called him a liar and told him that was not a risk I was willing to take. I told him he could have the truck, and I would contact my attorney. He told me to do whatever I felt I had to. He never told me to contact Chevrolet. I was finally told by gmac to contact Chevrolet and file a complaint. I did and it was refused. We went to get the truck to remove the cd player. The truck went dead in the middle of a 4lane in front of pierson. Would not start...had to be towed. I have filed a second complaint. I am out of room but there is more to this.
About four hours after I parked my Chevy S-10 in my carport at 11 P.M., the truck erupted into flames. The engine compartment is gutted; the front portion of the truck is destroyed. A California department of forestry investigator has determined the cause was likely the vehicleos electrical system. He believes the fire probably started in the fuse box in the engine compartment, then spread to engulf the whole engine. I will be happy to provide you with a copy of his report when it becomes available. The fire threatened the entire building where I live, which includes several businesses and residences. Because of a sprinkler system and fast action by fire crews, the building damage was limited to smoke stains on the wall and ceiling. However, the truck is totaled.
A D V E R T I S E M E N T S
- Big Bear C, CA, USA