This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a Chevy truck back in November of 2002 from the J.D. byrider store in St. Petersburg, fl and have had nothing but problems with the truck. The radiator was always running hot and found that the water was so rusty that the whole radiator was in need of repair as well as the water pump. I tried to exchange the truck for something better, but the staff from the St. Petersburg, fl store would not do it. Claiming I was locked into a contract with them that could not be broken. I explained that the truck had been apparently neglected before I was suckered into getting it and that I was not happy. I still continued to pay payments on time even though I had to pay for other repairs myself. I could not afford to pay right away $500 dollars for a radiator and $400 dollars to have a new water pump installed so I made do until I could. Then, I was recently layed off from my job and the D.J. business had also been slow for my roommate/co-partner and asked if the St. Petesburg store would work with us for a couple of weeks until we got the money together and while I seek another employer. At first the manager over the finance department said he would work with us since the last thing they like to do is to repossess our truck, then the next day I received a nasty message from a staff member of the St. Petesburg, fl store by the name of brett bowen who said that the truck was going to be reposessed because we had moved without letting them know first. I E-mailed brett back saying that this was wrong and that I had already made arrangements with his boss and that I would prefer talking to his boss for now on. No one would contact me back, so I contacted the main headquarters online and let them know my problem with St. Petersburg. No one even contacted me back from there, so I sent another on-line message and was again ignored. Then on 04/30/03 I found my truck missing, without any notice.
We took truck to dealer at first sign of problem and cost was $826. I've since learned that this is a problem with Chevrolet and their have been other complaints. I can't get help from chev. Or GM in recouping my money. I've a friend who has Blazer and had same problem last week and he had to purchase new radiator. The public needs to be made aware and the mfg. Should use different coolant.
- Lewisville, NC, USA
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- St. Petersburg, FL, USA