This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Monte Carlo. While driving 55 mph, smoke appeared from the glove compartment and the engine burst into flames. A police report was filed and there were no injuries. The contact has gone back and forth with the manufacturer, but they have not inspected the vehicle. Four years after the fire, the contact received a recall notice for NHTSA campaign id number 09V116000. The current and failure mileages were 36,000.
The instrument panel had been lighting up certain components intermittently. While driving, the passenger and drivers side air bag deployed. The dealer had been contacted. Air bags deployed twice.
I own a 2002 Chevy Monte Carlo. At the beginning of November 2003 the quages on the dash board (tachometor, speedometor, ABS light, air bag light, check engine light ect.) would flash on & off and guages would sweep up and down. On November 9th I stop to get gas and shut the car off. When I got back in the car and turn it on the passanger side air bag deployed. On November 24th while I was driving the driver air bag deployed. I took the car both time to the dealer and was told by GM that they will not fix the air bags. About a year ago I bumped a car in front of me while stop in traffic and it made a 1 inch crack in my bumper the air bags did not deploy at that time. GM states the accident that happen a year ago is why the air bags deployed in November. They advised me to call my insurance company. I took the car to the insurance and they confirm that the air bag deployment was not cause by the accident. My insurance is working with me to get GM to take responsibilty for the defect. They advised me to also file a complaint with you.
- Crest Hill, IL, USA
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- Courtlandt Manor, NY, USA