This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, I had an ignition switch replaced on my 2002 Chevrolet Monte Carlo (VIN [xxx]) for a cost of $715.92 on 4.23.2013 due to a key turning issue. I then received a notice about the ignition switch recall in Feb 2015. I think I should be eligible for reimbursement. The repair shop said I was not eligible. Work was performed at : R.M. burritt motors Inc. 340 state route 104 oswego NY 13126. Phone (315)342-8948 thank you for looking into this [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2002 Chevrolet Monte Carlo. The contact stated that the key failed to turn in the ignition switch. As a result, the vehicle failed to start after numerous attempts. The contact also stated that the vehicle stalled on several occasions. The vehicle was taken to a dealer where it was repaired under NHTSA campaign id number: 14V400000 (electrical system). The contact stated that the recall remedy failed to repair the vehicle and the vehicle continued to stall. The vehicle was then taken to a private mechanic where it was diagnosed that the ignition switch needed to be replaced and the computer needed to be reset. The vehicle was repaired. The approximate failure mileage was 90,000. Updated 01/07/14 updated 05/29/2015
- Nacogdoches, TX, USA
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- Oswego, NY, USA