This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2001 montecarlo was hit in front with front end damage and the air bags didn't go off causing my girl friend to have a broken nose..the vehicle was in motion on a city street in the turning lane
I was stopped at a red light at the intersection of 31st street and la grange highway when I noticed smoke coming from under the hood of my car. I pulled into the cit-go gas station thinking my Monte Carlo was over heating. Then, flames began to come from the under the hood. I immediately called 911 and the la grange park police and fire department came within minutes. They had to saw my hood open to put the fire out and I immediately contacted GM. They notified me that my vehicle is in fact a recall and was negligent in sending me the registered vehicle owner any sort of notice of recall. GM is denying fault and refuses to repair the vehicle or grant any sort of responsibility or compensation. Although they are responsible for the manufacturer defect they still refuse liability.
- Chicago, IL, USA
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- Lebanon, VA, USA