This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the air bag light had come on intermittently and the air bag compartment appears warped due to the leather being separated from the compartment. The dealer replaced the side seat air bag retainer. The driver side seat belt had locked up, and the trim panel on the dash had fallen.
Drivers seat separates from where the side air bag is stored. Has been returned to the dealer several times but they have not been able to repair. They say that there could be a recall but Chevrolet does not seem to know anything about this. I have contaced Chevrolet several times with no satisfactory results, the last time I called customer service I was told that this problem was not consided the manufacturer's problem.
The material on the driver's seat keeps pulling away from the side air bag leaving an unsightly hole in the seat back. The problem started as soon as I purchsed the car 11 months ago. I have taken the car in to the dealership for repair at least three times and have not had any satisfaction. The last two times I have been told that GM is preparing a technical bulletin with a fix but nothing so far. I have complained to Chevrolet and they checked with the dealer and were told they were trying. I was promised a free lof for my trouble. My main comcern is that I purchased a new car and have yet to have more than two days without the defect and unsightly seatback. I have owned GM products all of my life and I am seriously disappointed with the actions and efforts of the dealer and of the level of concern of Chevrolet.
- Reading, PA, USA
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- Bremerton, WA, USA