When I turn on switch for the fan for the heater/AC the fan does not turn on and my rear defroster will not work. If I turn it on and off, I can hear a change in the sound of the engine and a click either under the hood or in the dash (can't tell which). Usually as soon as I shift into gear to start driving, it will come on. Today it waited until I had gone about 5 miles before it finally turned on.
GM needs to recall these Monte Carlos SS and make all repairs as needed
Update from Sep 28, 2010: I have recently made contact with this individual as he has an relationship with GM as the go to guy regarding complaints with 2001 Monte Carlo SS. If anyone chooses, you may also use this info or contact this person directly to at lease get the the info documented so GM will finally take notice and accept responsibility making repairs to our autos.
Service Request: 71-873775891
Customer Relationship Specialist: Josh
Dear David,
Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate you taking the time to write us regarding the vehicle issues on your 2001 Chevrolet Monte Carlo.
We apologize for the inconvenience this matter may have caused you. We can only imagine what you feel right now. Based on the nature of your concern, it is apparent that contacting you by phone would allow us a better opportunity to assist you and ensure that we respond to your inquiry to your complete satisfaction. Since you included your phone number in your e-mail, we will contact you on Monday, September 27, 2010, between the hours of 3:00 p.m. to 5:00 p.m., Eastern Time with hopes that we can resolve this in a timely manner.
If this is not a good time to contact you or if you would prefer to contact me sooner, please do not hesitate to call me at 1-866-790-5700, extension 22917. I am in the office Monday through Friday from 12:00 p.m. to 9:00 p.m., Eastern Time and would be happy to assist you. If my hours are inconvenient for you, please reply to this e-mail with a date and time that I may contact you. I look forward to the opportunity of speaking with you.
If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Saturday from 8:00 a.m. to 9:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
The Chevrolet Consumer Support Team
[THREAD ID:1-EG6U25]
-----Original Message-----
From: dew7157@verizon.net
Sent: 9/25/2010 01:37:42 PM
To: corporate@gm.com
Subject: Other Question
Daytime Phone Number : (724) 439 - 4332
ex.
Evening Phone Number : (724) 439 - 4332
ex.
Comments : Hello GM,
I am an owner and customer.My question about the condition of a 2001 Monte Carlo SS regarding the a defect in the signals, air condition, heater and of course the traction light. Yes, these are all flaws in the vehicle that was sold to customers. This has been an issue with all 2001 Monte Carlo SS and some newer models, also. The signal issue is more important then the others. This cause effect is a more dangerous issue when the signals do NOT operate at the specific time when making a right or left turn. This has been an on going problem for some time now and NEEDS your direct attention before some one gets seriously injured or killed by being rear-ended or making a lane change. I am surly not the only one having this issue as I have spoken to many owners with the same on going problem, just can't seem to get the issue solved. Their is a site where customers can visit to log complaints, it is where GM may want to visit and document the issues since nothing is being done. The site is www.carcomplaints.com We as family members with children, owners and customers need special attention regarding all these issues that effect all of us car owners. Please, if you can, issue a recall on all Monte Carlo SS 2001 and have these issues repaired as soon as possible before some one is seriously injured or worse. I will be waiting for your reply an urgent need.
It was a bit of a pain because I've never had that happen on any one of my other cars...and this car was way newer than them! Just all of these cheaper parts they are using now...they just don't last like they used to!
- hotrodgirl79,
Cleveland, OH, US
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A D V E R T I S E M E N T S
When I turn on switch for the fan for the heater/AC the fan does not turn on and my rear defroster will not work. If I turn it on and off, I can hear a change in the sound of the engine and a click either under the hood or in the dash (can't tell which). Usually as soon as I shift into gear to start driving, it will come on. Today it waited until I had gone about 5 miles before it finally turned on.
- hcopeland3, Spanaway, WA, US