This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After I contacted the dealer, the appointment was made to repair all recall issues. Received notification that all parts were at the dealership. Once I arrived at the dealer, was told it would be a three hour wait. Drove approx. 100 miles to dealer (bill gatton Chevrolet-Cadillac). One recall issue was resolved, resulting in another appointment to be made when other parts arrived. No precautions were made to ensure vehicle protected against service department injury to vehicle, ie, no paper mats placed in car, dirt inside car, and keys left in the vehicle on the dealer lot. This vehicle has been maintained in a pristine condition, (51,000 actual miles). Has never been driven on salt or under any bad weather conditions. The dealer even commented that the vehicle appeared to be brand new. I would welcome a customer satisfaction survey for this dealership.
Seat belts, driver side. The belt would be locked tight when I tried to put it on, it could not be moved, , I drove to bob schuck Chevrolet in new ulm mn and told them what was wrong and a mechanic came out and pulled really hard on it, , finally it loosened up, at that time it was not in the loop on the head rest, that is the first time it happened. The second time it happened, it was through the loop, I did the same the thing the mechanic did the first time it happened and the loop busted clean off. I took it to the same dealer and told them about it and he ordered a new loop for it. I feel very strongly that this is a defective seat belt. I wrote the dealer telling him that I don't feel that I should have to pay for something that is defective in the first place, and he wrote stating that if I didn't pay the $23 that he would put a lien on my car. What a flippen joke!!!!!!!!! please respond. I would love to hear from anyone that has had problems with any GM product. My next car will be foreign!!!!!!!anyone can email me pertaing to GM products at ziggy@sleepyeyetel.net.
Driver's and passenger's seat belts are extremely tight. When driving seat belts just tightened up for no apparent reason. Dealer has replaced seat belt on driver's side, but the problem is still the same.
- Kissimmee, FL, USA
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- Chilhowie, VA, USA