This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought the 2000 Chevy Monte Carlo ss VIN [xxx] back in June 2019 we have done some regular repairs on it when we first got it and everything worked great! started every single time. 02/18/2020 we went to start it and it was acting like the battery was dead. Went and check the battery volt read and it was reading at 8 so I hooked up jumper cable to it and let it sit for a couple minutes. Got in a turned the key over to start it. The whole plastic intake blew up and pieces went everywhere. Then caught fire. It was so bad very scary. The damage was little compared of what it could have been if the hood was closed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2000 Chevrolet Monte Carlo. When the contact attempted to start the vehicle, an abnormal noise was heard from under the hood and a fire started. There was no warning indicator illuminated. The fire department extinguished the fire. The contact stated that the vehicle experienced the same symptoms as listed in NHTSA campaign number: 04V090000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 69,000.
The contact owns a 2000 Chevrolet Monte Carlo. After starting the vehicle, there was a loud abnormal noise. The contact opened the hood of the vehicle and noticed that the manifold fractured into pieces. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pressure regulator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000.
During the process of starting the vehicle: First attempt to start the vehicle, it didn't start. The second attempt to start the vehicle, there was a loud bang (explosion) under the hood with an odor of 'burnt plastic'. upon looking at the engine, the black plastic intake maniford had a hole it from the explosion. This is the second occurrence in 3 months. I have replaced this intake this past winter and this occurred again last weekend. It seems in my research that GM is ignoring this defect and will not offer a fix to the problem. GM knows this is happening especially with "cold starts" but has yet addressed.
Had to charge battery so I could take car in for ignition recall. Since I don't use the car much anymore. Upon trying to start vehicle, engine backfired and upper intake manifold exploded and pieces all over the driveway. This is the same issue as described in the 2004 recall which was performed on the fuel pressure regulator. Since the recall. I did have to replace the fuel pressure regulator again around 2011. I also had replaced the upper and lower intake gaskets that were faulty oem parts. The upper plastic manifold was replaced to the newer design. Although it being plastic is just an engineering catastrophe still doesn't solve the problem with warping from heat. Anyway. Here's my diagnosis. Fuel injectors continued to spray fuel into engine after the first attempt of starting vehicle caused by a weak battery. I say this because after turning the key off after the first attempt I heard the fuel pumping for at least 10 seconds. This is not normal. After 1 minute I tried to restart and thats when parts started flying. Good thing no helpers had their heads under the hood when this happened.
After I contacted the dealer, the appointment was made to repair all recall issues. Received notification that all parts were at the dealership. Once I arrived at the dealer, was told it would be a three hour wait. Drove approx. 100 miles to dealer (bill gatton Chevrolet-Cadillac). One recall issue was resolved, resulting in another appointment to be made when other parts arrived. No precautions were made to ensure vehicle protected against service department injury to vehicle, ie, no paper mats placed in car, dirt inside car, and keys left in the vehicle on the dealer lot. This vehicle has been maintained in a pristine condition, (51,000 actual miles). Has never been driven on salt or under any bad weather conditions. The dealer even commented that the vehicle appeared to be brand new. I would welcome a customer satisfaction survey for this dealership.
On 1-6-14 my car set fire due to a recall. I calle dthe GM recall center the same day and was told to have the car towed to the kevin whitaker dealer which I did on 1-11-14. Forum 1-11-14 to 1-20-14 I did not hear back from the dealer so I called and was told that all the info was sent to GM legal department. Called back on 1-27-14 and was told they are trying to decide what to do. Called back on 2-4-14 still no answer. 2-5-14 nothing. Called back on 2-6-14 and was to call the product allegation dept with info. I called the allegation dept and per [xxx] nothing was in the system and she needed to start a claim. Called Chevy on 1-7-14 still nothing back but the said GM had the info. 1-10-14 spoke to [xxx] and [xxx] and they will call Chevy to get all the info. On 2-12-14 [xxx] with GM legal department called stating that due to the warranty the can not help me with the car catching on fire even though it was due to a recall. My car have been at the Chevy dealer and since 1-11-14 and now they are telling me every day that they are trying to help me with a car. Something about a customer loyalty certificate and that has been since 2-22-14. It is 3-5-14 and I didn't get any help with assisting me with a car I had nothing to do with catching on fire. I am renting and paying for rides. I do not need to have a brand new car! I just need a car. Please.. its been 2 months and I didn't put the car on fire it was due to GM recall!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2000 Chevrolet Monte Carlo. The contact stated that the manifold exploded as he tried to start the vehicle. The contact stated that the failure was the second occurrence. The contact called the manufacturer and inquired about NHTSA campaign id number: 040V090000 (fuel system: Gasoline) and was told that the vehicle was not included in the recall campaign. The manufacturer was contacted but provided no assistance. The failure and current mileage was 130,000.
Vehicle was having starting issues. Would not start without a jump start. We jumped the car with jumper cables, and the engine caught on fire. Immediatley hosed it down to put out the fire, and now there is a hole in the top of the engine. After extensive research, found out a recall back in 09 that was causing this same exact issue. Found several people with the same year make and model vehicle, that this same exact situation happend to, and it was due to the recall. In 2010 stockton Chevrolet replaced sparkplug retainers on a recall issue, which was linked to the same recall. Now trying to fight GM dealer to have vehicle fixed, as it seems to be linked to the recall even though the sparkplug retainers were replaced. Could be a possible product liability issue.
The contact owns a 2000 Chevrolet Monte Carlo. The contact stated that while the vehicle was parked, the contact noticed fuel leaking onto the ground. There was a recall associated with NHTSA campaign id number 04V090000 (fuel system, gasoline: Delivery); however the VIN was not included. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure mileage was 117,100.
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