This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer had recall 03V527000 repairs done in February which was suppose to be preventive recall work. Vehicle was still experiencing loss of power steering. Consumer said when she turned left the vehicle demonstrated high resistance. Took vehicle to dealer after manufacturer advised her to take it to any dealer. The dealer insisted that she go back to dealer who did the original recall repairs. Dealer checked vehicle after she agreed to pay for the labor. Mechanic checked vehicle and claimed it was rack and pinion problem.
Vehicle's steering went out all of a sudden while driving. Recall #750283. The consumer requested her money back. In Jan. 2004 a recall was issued on the steering rack and pinion. The consumer was told to send in her paperwork and a reimbursement check would be sent to her, but instead the consumer received a denial letter. The manufacturer stated the reason for the denial of reimbursement was because the consumer did not have the vehicle serviced at a GM dealer.
While making a right turn at 5 mph, the vehicle lost power, causing the consumer's vehicle to hit a pole. The consumer stated the problem was due to steering rack failure.
Steering wheel did not turn upon starting the vehicle. Consumer took vehicle to a mechanic, and he determined the rack and pinion steering needed to be replaced.
NHTSA recall# 03V527000 subject:steering gear bearings. Consumer received the notice for the recall the first part of February. Consumer called the dealer six times. Dealer did not have the tools to fix the recalled part, and told the consumer to call back in April. The vehicle was having steering problems.
- Morristown, TN, USA
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Heard a loud rumbling noise while backing out of the driveway. Took vehicle to dealer, and dealer determined that rack and pinion steering needed to be replaced.
When turning the steering wheel towards the left, the steering locked up, which caused the consumer to lose control of the vehicle. The rack and pinion was replaced
While driving approximately 15 mph, the steering failed without warning, which caused the consumer to lose control of the vehicle and crashed into the curb. Dealer diagnosed that the rack and pinion system was defective. GM stated that there was a defect in the rack and pinion but not this vehicle.
Power steering locked up when making a left turn. At first it happen with my son driving, was fine one day, and like something broke the next. I took my car to my mechanic, they said they have seen 3 monto carlo's that month having the same problem. I have owned numerous vehicles in my life and have never had this kind of problem. It is a very dangerous situation. Then when driving it to my mechanic, thank god my son was in the car with me, and helped me muscle the car through the turn, or there would have been a serious accident. Also the gas gauge has never given a accurate reading. When my mechanic told me they had been seeing a lot of Monte carlos with this problem, it alerted me that there must be a serious problem with the power steering, and I starting checking the recalls, and sure enough, GM has recalled 96 - 98's Chevrolet luminas, which is a sister car to the monto carlo, the only major difference between these two cars is the body style coupe (2 door) to sedan (four door). They have the same mechanical working parts. Hopefully they'll get the Monte Carlo recalled soon before there are serious consequences.
Consumer called complaining about the rack an pinion steering broke. Also stated that while driving the vehicle the rack and pinion steering broke which it completely left the consumer with no control of the steering. Dealer and manufacture were contacted and have a recall and that they don't know what to do.
While making a turn aluminum rack and pinion rubbed against and shafed into steering pump, causing it to burn out, resulting in stalling. There is a new design of the part.
A D V E R T I S E M E N T S
- Chicago, IL, USA