I took my car in on 9/3/15 for a recall on power steering torque sensor assembly, a brake component, and gear shift cable. My car had the issue of loosing power steering prior to me bringing it in on one occasion. After getting my car serviced at chuck hutton Chevy in memphis, tn for the recalls only one week later my car began making whining, grinding noises every time I turned the wheel. I first thought the car needed power steering fluid, however I was advised that since my car had an eps I couldn't put power steering fluid in the vehicle. I decided to take the car back to chuck hutton because I was not told when they did the repairs that anything else was wrong with my car. I assumed perhaps a mistake was made and a bolt was not put on properly. When I took the car back I was told that the car needed a power steering rack, new tires, and wheel alignment. My tires on my car are barely 6 months old and you can now see the thread and prior to taking my car to get the recalls done on it I had my car fully serviced in August. I feel that my car was tampered with. The servicing agent told me my car was leaking power steering fluid and the ps rack was badly worn down. But my car has an electric pump and their is no fluid to leak as the supervisor told me when I came to him to resolve my concerns. Yes, I tried to resolve the issue with the supervisor but was brushed off and told my car was old. As baldly as my car sounds I feel that if it was really wear and tear they would have seen it when they looked at my car the first time and notified me. I wasn't notified leaving me to believe my car was tampered with so that I would have to bring it back for expensive repairs. If not then what needs to be fixed could have caused an accident and killed me or my children because they didn't notify me there was a problem when I took it to them. Either they are negligent or crooked.

- Memphis, TN, USA

I was driving on the interstate on my way home and my back breaks locked up and the tires and hubcaps started to burn. I had no immediate exit so I had to continue to roll slow. Once I exited the interstate my wheel was on fire. I put it out with an extinguisher. I asked the dealer and they said no recalls. I had to get the tow truck and he said it was not the first for my car make and model. I replaced the breaks, rotors and tires and 2 weeks later the same thing happened again. Only this time I was in a parking lot of a grocery store. Since then I have had a total break job and replace tires and hubcaps. My power steering locked up and it was very hard but was able to use manually. The manual said to shut off car and restart to reset the power steering. This was not safe and very scary.

- Crystal Springs, MS, USA

This is in relation to what I've seen in a few crash iihs crash videos. I was hit on the left side, with the impact range from the left front wheel to the outside mirror. I was beginning to make a left turn when I was struck. The impact on the steer tire caused the steering wheel to spin quickly to the right as it absorbed the energy from the collision. The steering wheel turned so violently rightward from the force of the vehicle hitting it, that I ended up with a fractured right elbow and torn ligaments in my right hand - injuries sustained from a collision on the left. I have seen the same thing in a few iihs crash test videos. In a few of their videos, the steering column shifts significantly to the left or right so there ends up being no contact between the dummy's head and the steering wheel airbag. I don't know if there is communication between NHTSA and the iihs, or to what standards are set, as I've seen some truly disturbing iihs videos on brand new cars; disturbing enough that I'm surprised that the vehicle is let into the market. Thanks for taking the time to read this. My right side injuries seemed very strange until seeing some of the iihs videos in slow motion that explained how this happened.

- Santa Rosa, CA, USA